Technical Support Specialist

2 weeks ago

Winnipeg, Manitoba, Canada beBee Professionals Full time

We are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals in Winnipeg. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, as well as experience in customer service and technical support. They should possess excellent problem-solving and communication skills, and be able to work independently and as part of a team.

The Technical Support Specialist will be responsible for troubleshooting customer issues, providing technical support, and ensuring that our products and services are running smoothly. They will also be responsible for responding to customer inquiries in a timely manner and providing feedback to customers.

Key Responsibilities:

  • Provide technical support to customers via phone, email, or chat
  • Troubleshoot customer issues and resolve problems in a timely manner
  • Ensure that our products and services are running smoothly and efficiently
  • Respond to customer inquiries in a timely manner and provide feedback to customers

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