Technical Support Specialist

4 weeks ago


Winnipeg, Manitoba, Canada BRIGHT SKY IMMIGRATION SERVICES INC Full time

Bright Sky Immigration Services Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients. Your primary duties will include:

Key Responsibilities
  • Respond to client inquiries and resolve technical issues in a timely and efficient manner.
  • Consult technical manuals, guides, and other resources to research and implement solutions to client problems.
  • Provide training and guidance to clients on how to use our systems and software.
  • Collaborate with other team members to ensure seamless delivery of services.

Requirements

  • College or CEGEP diploma in a related field.
  • 1-2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.


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