IT Service Desk Analyst

3 weeks ago


Vaughan, Ontario, Canada Zanchin Automotive Group Full time
About the Opportunity

As a key member of our IT team, you will be responsible for providing exceptional technical support to our users, ensuring seamless operation of our systems and applications.

Key Responsibilities:

  • Resolve technical issues and provide timely support to users via phone, email, and in-person
  • Perform routine maintenance tasks, including software updates, hardware repairs, and system configuration
  • Collaborate with internal teams to identify and resolve technical issues
  • Develop and maintain documentation for technical procedures and processes

About You

We are seeking a highly motivated and organized individual with a strong background in IT support. The ideal candidate will possess:

  • 3+ years of experience in a help desk or technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong technical skills, including knowledge of Windows, Microsoft Office, and other software applications

Why Choose Zanchin Automotive Group?

We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is committed to excellence and is passionate about delivering exceptional results. If you are a motivated and organized individual with a passion for IT support, we encourage you to apply for this exciting opportunity.



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