Business Development Coordinator

5 days ago


Chilliwack, Canada Coast Hotels Full time

Coast Hotels is seeking a highly motivated and detail-oriented Business Development Coordinator to join our team in Sales & Events. The successful candidate will contribute to the overall success of the Coast Chilliwack Hotel by APA by providing exceptional customer service, intermediate administrative support, and assistance with selling products and services that maximize property revenues.

About the Role

This is a dual role, reporting to both the Sales Manager and Catering Sales Manager. As a Business Development Coordinator, you will be responsible for assisting the sales team in identifying and soliciting new clients or target accounts, participating in site inspections, client appointments, and client events, researching and qualifying prospective initiatives, and performing complex administrative tasks within a sales and catering function.

Responsibilities
  • Assist the sales team in organizing sales campaigns and participating in tradeshows or other related promotions.
  • Identify and solicit new clients or target accounts, working closely with the Sales Manager and Catering Sales Manager.
  • Participate in site inspections, client appointments, and client events, ensuring exceptional customer service at all times.
  • Research and qualify prospective initiatives, providing recommendations to the sales team.
  • Perform complex administrative tasks, including coordinating meetings, events, and activities, managing calendars, drafting correspondence, and preparing presentations and related materials.
  • Maintain client records, executing sales automation techniques, and activating records of all customer relationship management initiatives and sales activities.
  • Handle routine duties, such as ensuring accurate billing and record maintenance, organizing files, distributing mail, ordering office supplies, and maintaining inventory levels of promotional collateral.
Requirements

To be successful in this role, you will require:

  • A minimum of 1 year of related work experience in hospitality or a similar industry.
  • A Hospitality Diploma or equivalent combination of education and experience.
  • Advanced communication, interpersonal, and customer service skills.
  • Strong phone manner and communication skills, with a demonstrated ability to sell hotel products and services.
  • Intermediate level proficiency in MS Office Suite, knowledge of a hotel reservations operating system, and experience with Infor SCS and Passkey are assets.
  • A professional appearance and attitude, with some experience in conflict resolution.
  • The ability to exemplify Coast Hotels' core values and enjoy working in a culture of accountability.
What We Offer

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience. Additionally, we provide a comprehensive benefits package, including medical and dental insurance, a generous retirement plan, and opportunities for professional development and growth.


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