Front Desk Associate
3 weeks ago
Job Summary: We are seeking a skilled Front Desk Clerk to join our team at ILIYAN HOSPITALITY INC. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.
Key Responsibilities:
- Process group arrivals and departures
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Provide customer service
Work Conditions and Physical Capabilities:
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work Term: Permanent
- Work Language: English
- Hours: 32 hours per week
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