Front Desk Associate

3 weeks ago


Edmonton, Alberta, Canada ILIYAN HOSPITALITY INC Full time

Job Summary: We are seeking a skilled Front Desk Clerk to join our team at ILIYAN HOSPITALITY INC. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.

Key Responsibilities:

  • Process group arrivals and departures
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Work Conditions and Physical Capabilities:

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 hours per week

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