Business Development Representative II

3 weeks ago

Mississauga, Ontario, Canada TD SYNNEX Full time

About the Role

The Business Development Representative II is a key role in driving sales growth and customer satisfaction. This position focuses on nurturing customer relationships, supporting vendor initiatives, and managing vendor pipelines.

Key Responsibilities:

  • Maintain strong customer relationships, ensuring satisfaction and addressing concerns.
  • Provide exceptional customer service and support as a primary contact.
  • Collaborate with vendors to execute strategic initiatives and drive business growth.
  • Support partner enablement, including vendor training and guidance on products.
  • Manage the vendor pipeline by identifying leads and progressing opportunities.
  • Coordinate with internal teams for follow-up and accurate reporting.
  • Develop expertise in vendor products and industry trends.
  • Analyze data to identify improvements and implement strategies.
  • Solve complex problems using technical knowledge to configure, price, quote, and process requests.
  • Provide education and guidance on product alternatives and cross-references.
  • Participate in sales team planning and review processes.
  • Conduct customer consultations and vendor training.
  • Stay up-to-date with industry trends and best practices.

Requirements:

  • 1-3 years of relevant experience preferred; high school diploma required, with post-secondary education in marketing or related fields preferred.
  • Understanding of sales processes, procedures, and terminology.
  • Proficiency in basic math, data entry, and office equipment operation.
  • Excellent verbal and written communication skills in English and local languages.
  • Strong problem-solving, critical thinking, and decision-making abilities.
  • Ability to collaborate effectively, manage time, and adapt to change.
  • Commitment to confidentiality, ethical standards, and professionalism.
  • Will to travel, work non-standard hours or overtime, and adapt to new technology.

What We Offer:

  • Elective benefits tailored to your country and lifestyle.
  • Opportunities for career growth and development through formal programs and on-demand courses.
  • Support for your personal well-being through seminars, events, and the global Life Empowerment Assistance Program.
  • A commitment to diversity, equity, and inclusion, with opportunities for growth and development.
  • A global organization with a network of colleagues and opportunities for connection and collaboration.
  • A culture that values and supports your community involvement and volunteer work.

TD SYNNEX is an equal opportunities employer.

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