Storage Operations Coordinator

4 weeks ago


Sydney, Nova Scotia, Canada U-Haul Full time
Overview

At U-Haul, we strive to create a culture of health and wellness while delivering exceptional customer service.

Salary Information

We offer a competitive salary, estimated to be around $40,000-$60,000 per year, depending on location and experience.

Job Description

Primary Responsibilities:

  • Support the site manager with facility operations, ensuring seamless customer experiences.
  • Answer phone inquiries from active and prospective customers, providing accurate information and resolving issues promptly.
  • Show storage units, explain rental agreements, and prepare contracts, fostering trust and confidence in our services.
  • Perform general routine property cleanup and minor repair work, maintaining a clean and safe environment for customers.
  • Ensure vacant storage units are ready for new customers, adhering to high standards of quality and efficiency.
  • Participate in ongoing continuous education through U-Haul University, enhancing skills and knowledge to provide superior customer service.
Required Skills and Qualifications

To succeed in this role, you'll need:

  • A driver's license and excellent driving record.
  • Excellent communication skills to effectively interact with customers and colleagues.
  • Availability to work weekends and holidays, ensuring 24/7 customer support.
Benefits

We're proud to offer a comprehensive benefits package, including:

  • Career stability and opportunities for advancement.
  • Competitive salary and bonuses.
  • Mindset App Reimbursement and Gym Reimbursement Program.
  • Health insurance, prescription plans, paid holidays, vacation, and sick days (if eligible).
  • Life insurance, MetLaw Legal program, MetLife auto and home insurance, and more.
Work Environment and Physical Demands

This role involves moderate risks or discomforts, requiring special safety precautions. You may need to wear protective gear, such as masks, goggles, gloves, or shields. The work also requires some physical exertion, including standing, traversing spaces, and moving up to 50 pounds assisted or unassisted.



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