Dairy/Frozen Department Manager

4 weeks ago


Toronto, Ontario, Canada Longo's Full time
Job Summary

We are seeking a highly motivated and experienced Dairy/Frozen Assistant Department Manager to join our team at Longo's. As a key member of our store management team, you will be responsible for assisting the Dairy/Frozen Manager in ensuring the department is prepared for daily operations.

Key Responsibilities
  • Motivate and mentor Team Members to achieve high levels of productivity and customer satisfaction.
  • Provide support with regular team meetings and coaching to ensure Team Members are equipped to handle customer issues and maintain a high level of customer service.
  • Coach and train Team Members to maintain the highest level of productivity and efficiency in the department.
  • Handle Team Member and customer issues in a fair and professional manner.
  • Uphold company policies and procedures, including health & safety, food safety, and loss prevention.
  • Merchandise, manage inventory, and schedule to meet financial objectives.
  • Provide exceptional customer service to all Team Members, Customers, and Vendors.
Requirements
  • Minimum of 1-year experience in a dairy/frozen department with a solid understanding of product knowledge.
  • Strong customer service skills and the ability to build relationships with Team Members and Customers.
  • Ability to lead, coach, motivate, and work in a fast-paced environment.
  • Strong computer skills and ability to quickly learn new systems.
  • Ownership to resolve issues with a sense of urgency.
  • Effective communication and listening skills.
  • Strong creativity skills and ability to create eye-catching displays.
  • Ability to role model and inspire behavior consistent with our values.
Work Environment

Work is performed in a store retail environment. Must be available to work days, evenings, and weekends. Travel is required to support off-site events.

Why Work at Longo's?

Competitive wages and flexible benefits. Opportunity to advance your career. A team that cares and treats you like family. Culture of teamwork and collaboration. Celebrates and rewards our Team Members.



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