IT Service Desk Analyst
3 weeks ago
The IT End User Services team at Brookfield Renewable is seeking a skilled IT Service Desk Analyst to join their Service Desk team. As the first point of contact for Brookfield staff, this role requires strong communication and problem-solving skills to resolve incidents, problems, and requests efficiently.
Key Responsibilities- Receive, prioritize, and resolve requests from staff via phone, email, and ServiceNow portal
- Provide Level 1 and 1.5 support for software, hardware, and operating system issues, including password resets, software installations, and printer setup
- Assist in the administration of enterprise-wide toolsets, such as Office 365, and provide remote support via TeamViewer and SCCM
- Participate in asset management and tracking of hardware and software assets
- Provide after-hours on-call support on a rotating basis
- College diploma or bachelor's degree in Information Technology, Computer Science, or related field
- Equivalent work experience will be accepted
- Strong time management skills, able to manage multiple priorities and work on multiple tickets simultaneously
- Customer-centric mindset and strong interpersonal skills
- Exceptional problem-solving ability and ability to articulate solutions clearly
- Experience using ServiceNow as a ticketing system and functional knowledge of Windows 7 and Windows 10 enterprise deployments
- Fluency in English and French is required
- A competitive salary and bonus structure
- A comprehensive health benefits program
- A dynamic and collaborative work environment with access to different businesses and teams
- Opportunities for growth and development
Brookfield Renewable is committed to diversity, equity, and inclusion. We welcome and encourage applications from all qualified candidates and provide accommodation during the hiring process upon request.
-
IT Service Desk Support Specialist
6 days ago
Gatineau, Quebec, Canada Brookfield Renewable Full timeAbout the RoleThe IT Service Desk team at Brookfield Renewable is seeking a highly skilled and motivated IT Service Desk Analyst to join our team. In this role, you will provide first-line technical support to our end-users, ensuring that they receive timely and effective assistance with their IT-related queries.Key ResponsibilitiesRespond to and resolve...
-
IT Service Desk Specialist
1 month ago
Gatineau, Quebec, Canada Brookfield Renewable Full timeAbout the RoleThe IT Service Desk team at Brookfield Renewable is seeking a skilled and customer-focused individual to join their team as an IT Service Desk Analyst. This role is responsible for providing technical support to Brookfield Renewable staff, resolving incidents, problems, and requests, and ensuring seamless IT services.Key ResponsibilitiesProvide...
-
IT Service Desk Specialist
1 month ago
Gatineau, Quebec, Canada Brookfield Renewable Full timeAbout the RoleThe IT Service Desk team at Brookfield Renewable is seeking a skilled and customer-focused individual to join their team as an IT Service Desk Analyst. This role is responsible for providing technical support to Brookfield Renewable staff, resolving incidents, problems, and requests, and ensuring seamless IT services.Key ResponsibilitiesProvide...
-
IT Service Desk Specialist
3 weeks ago
Gatineau, Quebec, Canada Brookfield Renewable Full timeAbout the RoleThe IT End User Services team at Brookfield Renewable is seeking a highly skilled and customer-focused IT Service Desk Analyst to join their dynamic team. As a key member of the Service Desk team, you will be the first point of contact for Brookfield Renewable staff to contact the IT team, providing timely and effective support to resolve...
-
IT Service Desk Specialist
4 weeks ago
Gatineau, Quebec, Canada Brookfield Renewable Full timeAbout the RoleThe IT End User Services group is seeking a skilled IT Service Desk Analyst to join their team. As a key member of the Service Desk team, you will be the first point of contact for Brookfield Renewable staff to contact the IT team.Key ResponsibilitiesReceive, act on, and triage requests to the IT team via phone call, email, and ServiceNow...
-
IT Service Desk Specialist
1 month ago
Gatineau, Quebec, Canada Brookfield Renewable Full timeAbout the RoleThe IT End User Services group is seeking a skilled IT Service Desk Analyst to join their team. As a key member of the Service Desk team, you will be the first point of contact for Brookfield Renewable staff to contact the IT team.Key ResponsibilitiesReceive, act on, and triage requests to the IT team via phone call, email, and ServiceNow...
-
Hotel Front Desk Supervisor
3 weeks ago
Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.Key...
-
Hotel Front Desk Supervisor
3 weeks ago
Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.Key...
-
IT Service Desk Technician
24 hours ago
Gatineau, Quebec, Canada Randstad Canada Full timeAbout this job:We are seeking a dedicated IT Support Specialist to serve as the primary point of contact for internal users regarding technology-related inquiries and issues. The ideal candidate will have strong communication skills in both French and English, as well as experience in IT support or a related field.Key Responsibilities:Serve as the main...
-
Hotel Front Desk Supervisor
1 month ago
Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.Key...
-
Hotel Front Desk Supervisor
1 month ago
Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.Key...
-
Front Desk Support Specialist
3 weeks ago
Gatineau, Quebec, Canada beBee Professionals Full time $30,000 - $40,000beBee Professionals is seeking a skilled Front Desk Support Specialist to provide exceptional customer service and administrative support to our team in Gatineau. As a key member of our front desk team, you will be responsible for greeting visitors, managing incoming calls, and performing general administrative duties.Key Responsibilities:Greet and assist...
-
Hotel Front Desk Supervisor
3 weeks ago
Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorJoin Hôtel Château Cartier as a Hotel Front Desk Supervisor and take on a challenging role that requires strong leadership and communication skills. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key...
-
Hotel Front Desk Supervisor
4 weeks ago
Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Co-ordinate activities with...
-
Hotel Front Desk Supervisor
4 weeks ago
Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Co-ordinate activities with...
-
Hotel Front Desk Supervisor
1 month ago
Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.Key...
-
Hotel Front Desk Supervisor
1 month ago
Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.Key...
-
Hotel Front Desk Supervisor
2 weeks ago
Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key...
-
Hotel Front Desk Supervisor
3 weeks ago
Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key...
-
Hotel Front Desk Supervisor
4 weeks ago
Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Job Summary:Co-ordinate activities with other...
