Hotel Front Desk Supervisor
4 weeks ago
We are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.
Key Responsibilities:- Co-ordinate activities with other work units or departments to ensure efficient hotel operations.
- Establish work schedules and procedures to maintain high standards of service.
- Perform same duties as workers supervised, including handling guest complaints and resolving issues.
- Prepare and submit reports to management on guest feedback and operational performance.
- Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
- Assist clients/guests with special needs and provide personalized service.
- Co-ordinate, assign, and review work to ensure tasks are completed efficiently and effectively.
- Hire and train staff in job duties, safety procedures, and company policies.
- Maintain operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery.
- 2 years to less than 3 years of experience in a similar role.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and maintain a high level of accuracy.
- Strong organizational and time management skills.
- Proficiency in MS Office and MS Access.
- Knowledge of central reservation systems (CRS) and hotel operations software.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Free parking and paid time off.
- Learning/training opportunities paid by employer.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your resume and a cover letter, to [insert contact information].
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Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.Key...
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Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.Key...
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Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.Key...
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Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key...
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Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorJoin Hôtel Château Cartier as a Hotel Front Desk Supervisor and take on a challenging role that requires strong leadership and communication skills. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key...
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Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Co-ordinate activities with...
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Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Co-ordinate activities...
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Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Job Summary:Co-ordinate activities with other work...
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Gatineau, Quebec, Canada Hôtel Château Cartier Full timeJob Title: Hotel Front Desk SupervisorWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Job Summary:Co-ordinate activities with other work...
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