Restaurant General Manager

4 weeks ago


Calgary, Alberta, Canada AccorHotel Full time

Flourish in a dynamic environment as the Restaurant General Manager at AccorHotel, where you will drive exceptional guest experiences and outstanding operating results.

As a seasoned leader, you will oversee the day-to-day operations of the restaurant, ensuring efficiency, quality control, and adherence to brand standards. Your expertise in managing front-of-house and back-of-house operations will seamlessly deliver exceptional dining experiences.

Key Responsibilities:

  • Operational Leadership: Champion Open Table, Silverware, POS, and Avero systems to drive efficiency and quality control.
  • Guest Experience: Deliver exceptional customer service, maintain a welcoming ambiance, and handle guest feedback with professionalism.
  • Team Management & Development: Recruit, train, and mentor a high-performing team, fostering a culture of excellence, teamwork, and professional growth.
  • Financial Management: Develop and manage the restaurant's budget, monitoring revenue, labor costs, food costs, and inventory levels.
  • Menu & Product Development: Collaborate with the Executive Chef to design and maintain a creative seasonal menu, ensuring food quality and presentation align with brand standards.
  • Business Development: Create promotional campaigns, special events, and unique dining experiences to attract guests and enhance brand visibility.

Qualifications:

  • Minimum 3 years of management experience in a high-end restaurant or luxury hotel F&B outlet.
  • Strong experience using Microsoft Office programs and Silverware or another POS.
  • Proven leadership and team management abilities.
  • Ability to drive projects from concept development to execution.
  • Strong financial acumen and experience managing budgets, P&L statements, and cost control.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work under pressure and maintain high standards in a fast-paced environment.
  • Passion for food, hospitality, and creating memorable guest experiences.


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