Restaurant Assistant Manager

6 days ago


Burnaby, British Columbia, Canada JAMES STREET CAFE & GRILL Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at James Street Cafe & Grill. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management: Oversee the daily operations of the restaurant, including managing staff, inventory, and supplies.
  • Customer Service: Ensure that all customers receive exceptional service, responding to complaints and concerns in a timely and professional manner.
  • Staff Management: Supervise and train staff to ensure they are meeting performance expectations, providing feedback and coaching as needed.
  • Inventory Management: Manage inventory levels, ordering supplies, and maintaining a clean and organized workspace.
  • Financial Management: Assist with financial tasks, including managing cash handling, processing transactions, and maintaining accurate records.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Work Experience: 1 to less than 7 months of experience in a restaurant management role
  • Language: English
  • Work Hours: 35 to 40 hours per week
Working Conditions
  • Work Environment: Fast-paced environment with tight deadlines
  • Physical Demands: Combination of sitting, standing, and walking, with standing for extended periods
Personal Qualities
  • Client Focus: Strong ability to focus on customer needs and provide exceptional service
  • Interpersonal Skills: Excellent communication and interpersonal skills, with ability to work effectively with staff and customers
  • Organizational Skills: Strong organizational skills, with ability to prioritize tasks and manage multiple responsibilities


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