Restaurant Assistant Manager

2 months ago


Burnaby, British Columbia, Canada Caterina Restaurant Corp Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at Caterina Restaurant Corp. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management
    • Develop and implement operational procedures to ensure seamless service delivery
    • Manage inventory, supplies, and equipment to maintain optimal levels
    • Conduct regular audits to ensure compliance with health and safety regulations
  • Customer Service
    • Provide exceptional customer service, addressing complaints and concerns in a professional manner
    • Develop and implement customer retention strategies to drive repeat business
  • Team Management
    • Supervise and mentor a team of 3-4 staff members, providing guidance and support to ensure excellent service delivery
    • Conduct regular performance reviews and provide constructive feedback to drive team growth and development
  • Financial Management
    • Manage cash handling, balance sheets, and cash reports to ensure accurate financial records
    • Develop and implement cost-saving initiatives to drive profitability
  • Marketing and Sales
    • Participate in marketing planning and implementation to drive sales growth
    • Develop and implement sales strategies to drive revenue growth
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a restaurant management role
  • Skills
    • Excellent communication and interpersonal skills
    • Strong leadership and team management skills
    • Ability to work in a fast-paced environment and under pressure
    • Proficient in MS Office, including Access, Excel, PowerPoint, and Word
Working Conditions

This is a permanent, full-time position, working 30 hours per week. The ideal candidate will be able to work in a fast-paced environment, under pressure, and with repetitive tasks. The work language is English.



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