Lead Technical Instructional Specialist
3 weeks ago
The Role of Lead Technical Instructional Specialist is based in Stoke-on-Trent, supporting the internal and customer training needs of a defence & security specialist MSP.
Key Responsibilities:- SUPPORTING INTERNAL AND CUSTOMER TRAINING NEEDS
- IDENTIFYING TRAINING REQUIREMENTS
- CREATING AND DELIVERING TRAINING MATERIALS
- PRODUCING USER GUIDES
The successful candidate will have a strong understanding of technologies provided as part of our Managed Services and the ability to tailor training to the technical level of the audience.
A key aspect of this role involves collaborating with Transition Delivery, Service Operations Teams, partners, and vendors to develop training courses that follow the principles of MoD JSP 822.
The position requires the creation of Training Objectives, Lesson Specifications, and Assessment Specifications.
Training Needs Analysis:- Carry out workshops to identify:
- The training audience and stakeholders.
- The roles associated with the subject of the training.
- The training gap analysis.
- Draft training objectives.
- Training options.
- Produce a Training Needs Analysis report.
- Level 3 Certificate in Education and Training
- A working knowledge of technologies such as VMWare, Dell Technologies, Networking, User Acceptance Testing, MS Cloud, and ITIL v3/4 Foundation Certificate
- Ability to establish and develop a new role within the organisation.
- Attention to detail and used to working to high levels of quality.
- Confidence when interacting with skilled technical personnel.
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