Business Architect

4 weeks ago


Hamilton, Ontario, Canada City of Hamilton Full time

Contribute to the City of Hamilton's vision of being the best place to raise a child and age successfully. As a Business Architect, you will collaborate with the Business Relationship Manager and business partners to identify, analyze, and validate business needs and strategies through strategic technology enablement and investment.

Key Responsibilities:
  • Collaborate with the Business Relationship Manager and business partners to identify and analyze business needs and strategies.
  • Act as an internal consultant, advocate, mentor, and change agent for both IT and the business.
  • Communicate best practices, standards, and policies to business partners.
  • Contribute to creating business capability roadmaps and remain aware of various business scenarios and motivations.
  • Ensure alignment between IT and strategic business goals, facilitating key business and technology decisions to achieve strategic business outcomes.

Cultivate, manage, and maintain strong relationships with business partners, demonstrating knowledge and understanding of their processes, priorities, and strategic direction.

Identify opportunities to apply IT services and technologies that will deliver business value and enhance service delivery.

Establish and maintain ad-hoc and regularly scheduled written and in-person influential communications with leadership, stakeholders, and end users of the business partner.

Apply a structured business architecture approach and methodology for capturing the needs of the business and IT in the context of the enterprise.

Collect and analyze business needs through the delivery of business capability maps, stakeholder mapping, process maps, fit-gap analyses, value stream maps, user experience testing, or other such tools to optimize technology implementation.

Work with the project team to validate that proposed solutions deliver the expected outcomes of the business and act as a voice for the business.

Identify opportunities where technologies, systems, and processes can improve business operations to help achieve organizational goals.

Assist in developing section goals, work plans, and objectives by participating in strategic planning sessions.

Act on behalf of the Business Relationship Manager in their absence as required.

Guide business leaders through the development of a business capabilities model for the enterprise (and/or assigned business unit).

Support/develop business case justifications and cost/benefit analyses for business application spending and initiatives related to packaged software purchase/upgrade and custom-developed solutions.

Support procurement and vendor management by collaborating on the preparation of RFPs, bid proposals, contracts, scope of work reports, and other documentation for projects and associated efforts with other team members and managers.

Develop value realization measures for solution engagement post-implementation.

Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

University degree in Computer Science, Information Systems, or an equivalent combination of education and relevant business experience.

Five plus years of experience in architecture, technology service delivery, business process analysis, business relationship management, and/or related disciplines preferred.

Business Relationship Management, Business Analysis, Enterprise Architecture, Lean, or Six Sigma certifications are an asset.

Demonstrated expert knowledge and understanding of current and emerging architecture and/or business relationship management, standards, and practices.

Ability to correlate disconnected documentation to articulate collective relevance to the organization and to high-priority business issues.

Proficiency in modeling business processes using a variety of tools and techniques, with the ability to create flexible model-based representations that can be adjusted as needed to collect, aggregate, or disaggregate complex and conflicting business information.

Extensive experience planning and deploying both business and IT initiatives.

Demonstrated knowledge of application development lifecycles and supporting practices.

Experience with multi-platform environments and infrastructure architectures.

Knowledge and understanding of project management principles. Ability to lead teams to deliver quality projects on time and on schedule.

Exposure to business theory, business processes, management, budgeting, and business office operations.


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