Solutions Specialist Power Platform

5 months ago


Hamilton, Canada City of Hamilton Full time

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

SUMMARY OF DUTIES

Reporting to the Supervisor, Business Applications Section, the Solutions Specialist - Power Platform provides expertise and leadership in strategy, design, development, support, troubleshooting, and management of solutions using the Microsoft Power Platform to increase shared value, agile delivery and user design concepts.

The Solutions Specialist - Power Platform is a business partner’s advocate and a key resource to move business forward through the implementation of business systems/solutions.

The Solutions Specialist - Power Platform will be regularly involved in all project phases, from requirements gathering, solution design and development, testing and support. This position often has access to confidential information.

Other projects assigned may include various types of work related to advancing the City’s data capabilities and information systems to support data driven decision-making and a culture of continuous improvement and innovation.

GENERAL DUTIES

Leads and coordinates the implementation of the new solutions based on the Microsoft Power Platform and the City of Hamilton’s Enterprise Power Platform Roadmap.

Critically evaluates information gathered from multiple sources, decomposes high-level information into details, and distinguishes user requests from the true underlying business need.

Analyzes and translates departmental business needs into functional and operational requirements. Understands and translates business requirements to create well-architected solutions using Microsoft Power Platform.

Leverages sophisticated tools to provide insights to crucial business decisions and embeds Power Platform solutions to support digital transformation.

Develops and supports custom solutions and interfaces using Power Apps, Power Automate, Power BI, Dataverse and other Power Platform Products. Embeds M365 components like SharePoint, Teams, Planner, etc. in the Solution Design as required.

Designs and configures custom end-to-end low-code solutions that enable business processes to be digitized with intuitive user experiences which improve productivity, collaboration, and knowledge sharing.

Designs secure data models using a variety of data sources (Dataverse, SharePoint, SQL, Oracle, etc.).

Leads the research and testing of new concepts and use-cases to evaluate the business case rationale for implementation maintaining cost effectiveness, systems flexibility, and seamless integration into enterprise environment. Provides recommendations to management on emerging products, services, protocols, and standards.

Understands and monitors the regulatory and security requirements for data as it relates to the municipal government sector. Ensures compliance with policies and procedures while also ensuring the availability and sharing of critical and highly sensitive City data.

Collaborates in the administration of the Microsoft M365 suite of productivity and Power Platform Centre of Excellence (CoE).

Responsible to propose and oversee projects in the project portfolio related to Power Platform based Solutions.

Collaborates and coordinates team members including resources for multiple projects, including Project Managers(s), staff from other City areas, user groups, internal and external consultants and contractors, as well as vendors and external regulatory organizations.

Assists in developing section goals, work plans and objectives by participation in strategic planning sessions.

Establishes and maintains regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent Information System activities. Explains concepts to technical and non-technical stakeholders understanding business needs and its challenges.

Works in accordance with the City of Hamilton’s Corporate and IT policies, processes and procedures; contributes to the creation and sustainment of technology frameworks and architectures and tools.

Acquires and applies knowledge of the City and IT department’s strategic goals and objectives.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton Corporate and departmental policies and procedures related to Occupational Health and Safety.

Performs other dut



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