System Services Representative- Greater Toronto Area

3 months ago


Hamilton, Canada IBM Full time

Introduction
System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. Sound pretty important? Absolutely You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the client's IT operation.

Your Role and Responsibilities
The System Services Representative is responsible for all activities related to providing service to IBM and other equipment manufactures Servers & Mainframes, including the peripheral equipment that makes up a complex system environment. This will include maintaining complete and accurate customer records, interacting with customers. Strong interpersonal skills and the ability to create a connection with customers are vital in this position.

Working hours are 8:30 am to 5:15 pm. With occasional requirements to work off prime shift and weekends, including standby/on call rotation. Vehicle is required, mileage is reimbursed.

Required Technical and Professional Expertise
- Strong execution and interpersonal skills
- Highly organized
- Strong attention to details
- Ability to manage multiple responsibilities and set priorities
- Experience responding to customers concerns
- Strong written and verbal communication skills
- Proactive self-starter
- Flexibility to adapt to a rapidly changing environment
- Computer servicing proficiency, including knowledge of associated software

Preferred Technical and Professional Expertise
- College or higher degree desirable.

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementMust have the ability to work in Canada without sponsorship.



  • Hamilton, Canada Worldwide Industries Full time

    **Are you looking for a new career ! We are looking for team members to join in our expansion!** Worldwide Industries is a new local company in the greater Hamilton area and we are looking for 20 Sports Minded People to work in our Display, Marketing and Customer Service Departments. **Start at $800.00 per week plus incentives and bonuses.** **We...


  • Hamilton, Canada Stryker Full time

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Territory: Greater Toronto and Hamilton...


  • Hamilton, Ontario, Canada Aqua Brilliance Solutions Full time

    Aqua Brilliance Solutions is a well-established company in the environmental solutions industry, offering innovative products and services to customers in the Greater Hamilton Area.As an Environmental Solutions Professional with our company, you will be responsible for establishing and maintaining relationships with customers, identifying new market...

  • Client Representative

    3 months ago


    Hamilton, Canada Worldwide Industries Full time

    We are looking for great people to join our team! Worldwide Industries is a new local company in the greater Hamilton area and we have **10 openings** in our Setup Display, Marketing and Customer Service Departments. **Start at $800.00 per week plus incentives and bonuses.** **We offer**: - Flexible schedule - Full time and part time positions -...


  • Hamilton, Canada IBM Full time

    Introduction System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. Sound pretty important? Absolutely! You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product...


  • Hamilton, Canada Magnum Protective Services Full time

    MPS is seeking Security Guard that can work in the Hamilton area Job Requirements: - Excellent communication skills, fluent in English (written and verbal) - Eligible to legally work in Canada - Ontario Security Guard License - High school diploma or greater - Outstanding customer service skills - Working knowledge of computers - Positive attitude,...


  • Hamilton, Canada Aqua Brilliance Solutions Full time

    **PLEASE ONLY APPLY IF YOU LIVE IN THE GREATER HAMILTON AREA AND RESIDE FULL TIME IN CANADA.** The Sales and Services Account Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers. Additionally, the Sales and Services...


  • Hamilton, Canada Campus Living Centres Full time

    Position Summary and Job Magnitude The Housekeeping Services Representative interacts with students and guests frequently. It is imperative that they are friendly and patient and demonstrate a high degree of customer service in all situations. Housekeeping Service Representatives are responsible for cleaning student/guest rooms and maintaining cleanliness...


  • Hamilton, Canada OSL Direct Services Full time

    Overview: **OSL offers an uncapped commission structure!** **Sales and Marketing Representatives** OSL Direct - Bell Authorized Agent OSL Direct - Bell Authorized Agent has a people-first and award-winning culture. We believe in great people doing greater things, every day. We’re on the hunt for **Sales and Marketing Representatives** to act as a brand...


  • Hamilton, Ontario, Canada OSL Retail Services Full time

    OverviewUnlock Your Earning PotentialOSL Retail Services is seeking a motivated and results-driven Sales and Marketing Representative to join our team in Hamilton. As a brand ambassador for Bell Canada's fastest-growing sales and marketing engine, you will be responsible for driving sales and marketing efforts in residential areas.What We OfferCompetitive...


  • Hamilton, Canada Aqua Brilliance Solutions Full time

    As an industry leader in environmental handling and treatment services, Aqua Brilliance Solutions is looking for Client Service Representatives to join our team. The Client Service Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development...

  • Process Server

    6 months ago


    Hamilton, Canada Hamilton-Toronto Area Process Serving Inc Full time

    **About Us** Hamilton-Toronto Area Process Serving Inc. has been the GTHA's trusted source for document service since 1986, priding ourselves on our collaborations with likeminded professionals who are dedicated to getting the job done, right. Now, we are looking to expand our team of agents across the GTA and surrounding areas. **Services We Provide**: -...


  • Hamilton, Canada IBM Full time

    Introduction System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. Sound pretty important? Absolutely! You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product...


  • Hamilton, Canada Ryder System Full time

    **Summary** The Rental Sales Representative is responsible for acting as the front line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross functionally across Sales,...


  • Hamilton, Canada Wayne Nichols Insurance & Financial Services Ltd. Full time

    **Insurance Representative for a Desjardins Agent** **Location: Dundas/Hamilton, ON** **Full-time Position** At Wayne Nichols Insurance a Desjardins Office, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness,...


  • Hamilton, Canada Wayne Nichols Insurance & Financial Services Ltd. Full time

    **Insurance Representative for a Desjardins Agent**: **Location: Dundas/Hamilton, ON**: **Full-time Position**: At Wayne Nichols Insurance a Desjardins Office, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness,...


  • Hamilton, Canada IBM Full time

    Introduction System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. Sound pretty important? Absolutely! You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product...


  • Hamilton, Canada Blue Line Transportation Full time

    **About us** Blue Line Transportation Ltd is the largest and oldest ground transportation provider in the Golden Horseshoe, offerring comprehensive ground transportation services to Hamilton, Burlington and the surrounding areas. Blue Line is committed to maintaining a Canadian Call Centre and keeping Canadians employed in the the Golden Horseshoe. The...


  • Hamilton, Canada The Hunny Pot Cannabis Co Full time

    **THE HUNNY POT CANNABIS CO. **isthe first legal Cannabis store to open in Toronto and is looking to add enthusiastic **Customer Service Representative** to our team at our **Hamilton** location! As advocates of responsible consumption, we are here to educate and build our cannabis community. Our goal is to provide customers with only the finest products,...


  • Hamilton, Canada The Hunny Pot Cannabis Co Full time

    **THE HUNNY POT CANNABIS CO. **isthe first legal Cannabis store to open in Toronto and is looking to add enthusiastic **Customer Service Representative** to our team at our **Hamilton** location! As advocates of responsible consumption, we are here to educate and build our cannabis community. Our goal is to provide customers with only the finest products,...