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Senior Systems Analyst

2 months ago

Canada FortisBC Full time
Job Summary

We are seeking a highly skilled Senior Systems Analyst to join our team at FortisBC. As a key member of our IT department, you will be responsible for providing technical expertise and guidance to team members, as well as communicating effectively with users, coworkers, and management.

Key Responsibilities
  • Technical Leadership: Provide mentorship, guidance, and technical advice to team members to ensure they have the necessary skills to effectively manage their individual corporate critical application support activities.
  • Employee Development: Assist in the management of employee development for their respective group, ensuring they have the necessary training and resources to excel in their roles.
  • Communication: Communicate effectively and demonstrate professional competence with users, co-workers, and management, providing technical and functional expertise on a wide range of strategic, financial, regulatory, safety, and reputational impactful applications.
  • Incident Management: Analyze and respond to complex incidents, problem reports, and inquiries in a timely manner, recommending and taking the appropriate course of action and/or system changes required to resolve them.
  • Software Development: Produce detailed software design and functional specifications for bug fixes, maintenance releases, and enhancements related to in-scope applications, and develop software code based on these specifications.
Requirements
  • Education: 2-year Diploma in Computer Engineering, Computer Science, or related field.
  • Experience: 8 years' related work experience, with competency in managing medium to large projects.
  • Skills: Superior interpersonal and customer service skills, immediate knowledge of data center technologies, virtualization, storage, backup, networking, security, and all related supporting infrastructure, leadership and management skills, and ability to establish and maintain cooperative and effective working relationships with coworkers.
About FortisBC

FortisBC is a leading energy provider with over 100 years of experience, delivering renewable energy, natural gas, electricity, and propane to 1.3 million customers. We are committed to a safe and inclusive culture where each of us can connect, belong, and grow. As one of BC's Top Employers, we offer a competitive salary and benefits package, while supporting life-long career development and encouraging volunteerism and community involvement.