Client Advisor

2 weeks ago

Ottawa, Ontario, Canada Royal Bank of Canada Full time
Job Summary

As a Client Advisor at Royal Bank of Canada, you will play a key role in delivering exceptional client service and building strong relationships with our clients. You will be responsible for providing advice and solutions to clients, leveraging technology to deliver a memorable client experience, and driving business growth.

Key Responsibilities
  • Proactively engage with clients in the branch and deliver an outstanding service experience
  • Focus on education and demonstration, leveraging technology to deliver a memorable client experience
  • Contribute to team results by listening and spotting opportunities to offer additional advice
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to work as one RBC team
Requirements
  • Goal-oriented individual with a demonstrated passion for putting clients first
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence
  • Digital literacy across a broad range of devices
  • Personal flexibility to work flexible hours
  • Eagerness to learn and determination to succeed
What We Offer
  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • A world-class training program in financial services
  • Excellent career development and access to a variety of job opportunities across business and geographies
  • Leaders who support your development through coaching and managing opportunities
Job Skills
  • Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

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