Human Resources Generalist

4 weeks ago

Brampton, Ontario, Canada Sofina Foods Full time

About Sofina Foods

Sofina Foods is a leading manufacturer of protein products for retail and foodservice customers. We are committed to providing accessible employment practices and a positive work environment.

Job Summary

The Human Resources Generalist reports to the Senior Manager, Human Resources and is responsible for administering and coordinating HR programs, policies, and procedures. This role serves as the first point of contact for employees and supervisors, providing guidance, advice, and responses to various HR-related inquiries.

Key Responsibilities

  • Maintain a thorough understanding of the Collective Agreement, including grievance process interpretation and application.
  • Assist the Senior Manager, Human Resources in addressing and resolving employee-related issues effectively.
  • Conduct investigations into sensitive issues and provide recommendations for resolution, ensuring discretion and consistency with practices, policies, and the Collective Agreement.
  • Act as an advisor to operational leaders on administering collective agreements.
  • Administer the Attendance Management Program to ensure consistent application and compliance.
  • Escalate cases to the Senior Manager, HR as needed.
  • Collaborate with operational leaders on non-occupational disability accommodations and leaves of absence.
  • Provide regular follow-ups with employees and updates to supervisors regarding return-to-work processes.
  • Coach and mentor supervisors, offering recommendations and resolutions for employee concerns.
  • Conduct frequent plant visits to meet hourly employees, address issues, and gather feedback.
  • Organize training sessions and employee engagement activities as needed.
  • Conduct exit interviews and compile exit analysis reports for management review.
  • Act as a liaison for employee benefits and payroll inquiries, ensuring timely follow-ups, processing employee vouchers, vendor payments, and preparing job reference letters.
  • Provide backup coverage for Health and Safety, completing forms and conducting investigations as necessary.
  • Assist with HR audits, employee record-keeping, and timely reporting within HRIS systems.
  • Support the Senior Manager, Human Resources with reporting on location-based KPIs.
  • Lead the recruitment and selection processes for hourly employees, including posting positions, screening applications, interviewing, reference checks, preparing offer letters, and conducting new hire orientations.
  • Support the Senior Manager, HR with internal and external salary recruitment postings, resume screening, interview scheduling, reference checks, and updating recruitment trackers.
  • Provide administrative support as required.

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