Digital Strategy Director
7 days ago
Overview: VERB Interactive is a digital marketing and technology agency that offers a unique opportunity to work with global clients. As a Digital Strategy Director, you will be responsible for managing client relationships and projects, ensuring that every product and deliverable is aligned and reflective of their needs.
Key Responsibilities:
- Independently manage client relationships and projects, proactively offering sound solutions to issues.
- Identify and echo clients' business needs, ensuring that every product and deliverable is aligned and reflective of their needs.
- Identify opportunities to grow accounts by proposing and introducing new solutions and services based on your clients' needs.
- Maintain a working knowledge of client brand standards and assets.
- Make strategic and proactive recommendations to clients, ensuring proper resource planning to meet deadlines.
- Foster and nurture a positive relationship with clients, both internal and external, through frequent, professional, and strategic communication.
- Be responsible for the overall project timeline, with the support of Account Coordinators and Project Managers.
- Be responsible for overall project budgets and work to find efficiencies and keep projects within scope.
- Uphold day-to-day expectations for general project management (ensuring daily stand-ups, Jira follow-up, testing when required, etc.).
- Keep senior management informed of project progress, ensuring that potential issues affecting client services and projects are communicated early and resolved.
- Collaborate with all relevant VERB departments, engaging subject matter experts on projects and new initiatives.
- Provide mentorship and leadership to Accounts team members, including assisting with onboarding as required.
- Own the final quality control for all client-facing deliverables.
- Identify process improvements within the organization and work with senior management to develop and implement improvements across projects.
- Be a champion for positive employee morale by encouraging and energizing the wider VERB team.
Requirements:
- 5+ years of relevant experience.
- Post-secondary education in marketing, advertising, business, communications, public relations, or equivalent experience.
- Demonstrated ability to clearly and confidently present to clients and internal management.
- Experience managing multiple, simultaneous, projects involving cross-functional teams with budget, schedule, and resourcing constraints.
- Have a general understanding of process and steps involved with:
- Website design and development.
- UX testing and reporting.
- Analytics Measurement Plans and Audits (GA and SEO).
Estimated Salary: $90,000 - $120,000 per year.
Benefits: Our benefits are comprehensive and designed to support your well-being and career growth. These include: 100% premium share option for Group Health Insurance (medical, dental, vision), a wellness spending account, company matching RRSP program, top-up for parental/pregnancy leave, remote and flexible work arrangements, transit and fitness discounts, recreational sports teams, learning and development opportunities, and internal recognition programs.
Location: Halifax, Nova Scotia.
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