Global HR Operations Director

4 weeks ago

Montreal, Quebec, Canada CAE Full time

About This Role

We are seeking a seasoned HR professional to lead the development, implementation, and governance of HR strategies, processes, and tools to deliver consistent HR services globally.

This is a new role at CAE, offering a chance to shape the future of the company's human resources strategy and operations on a global scale.

The ideal candidate will have a proven track record of driving efficiency, fostering collaboration, and implementing innovative HR solutions.

Key Responsibilities:

  • Develop and implement the roadmap for the HR Business Operations function, aligning it with the overall HR and organizational goals.
  • Work closely with COE & HRBPs leaders to understand business needs, identify opportunities for transitioning some processes, and ensure alignment of HR initiatives with organizational objectives.
  • Provide operational leadership in the delivery and administration of HR services.
  • Establish the priorities, framework, and governance for enterprise and country-specific service delivery.
  • Assess the competitive landscape and key strategies to shape the HR operations requirements for the business.
  • Enable long-term operational excellence through virtual administration of processes within scope of accountability.
  • Enable standardization and improvement of service delivery mechanisms, processes, and systems.
  • Assess employee experience trends and issues to improve service efficiency/effectiveness and the employee experience with HR services.
  • Collaborate with stakeholders to ensure the optimal delivery of HR services produces expected results through a positive employee experience.
  • Collaborate with internal customers to understand results of HR services and identify opportunities to enhance service delivery.
  • Lead the governance to identify and enable operational improvements, including the intake of new work/expansion of scope of services.
  • Collaborate with stakeholders to implement process improvements, technology, training requirements, etc. that will improve HR service.
  • Drive a culture of continuous improvement (people, process, tools).
  • Establish and manage HR Operations vendor strategies and relationships in alignment with employee experience and budget requirements.
  • Ensure HR Business Operations talent programs, policies, and processes account for country norms and regulatory/legal requirements.

Requirements:

  • 10+ years of experience as a seasoned HR professional with strong leadership skills in communication, collaboration, problem-solving, decision-making, strategic, and critical thinking.
  • Experience partnering with and influencing senior leaders, including Executives.
  • Passion for results, constantly thinking of ways to positively impact the business in an ethical and integrity-based manner.
  • Uses and analyses data and metrics to make fact-based decisions that positively impact the business.
  • University Degree (preferably Human Resources or Management). MBA and/or CHRM accredited as an asset.
  • Demonstrates successful management of multiple projects and ability to complete competing priorities quickly while balancing the needs for quality.
  • Encountered a variety of complicated situations outside of standard policies requiring the regular use of ingenuity, innovation, and decisiveness.

What Kind of Person Will Succeed in This Team?

The ideal candidate for this role possesses a diverse skill set, including leadership, global perspective, analytical thinking, and change management expertise. They must be tech-savvy, possess strong communication and problem-solving skills, and demonstrate empathy and continuous learning.

A strategic thinker and collaborative leader, they champion employee experience and drive positive change. Their role requires Change Leadership experience, a hands-on approach, and a proactive mindset. They anticipate broader business impacts, innovate solutions, and contribute to HR operations' continuous improvement.

Their decisions directly influence CAE's mid to long-term goals, impacting operations at local, regional, and global levels, and contributing to organizational success.

CAE Offers:

  • An environment where your initiatives will be recognized and valued.
  • The opportunity to work on a variety of projects on a multidisciplinary team.
  • Flexible schedules.
  • Attractive employee benefits.

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