HR Operations Leader

1 month ago

Montreal, Quebec, Canada CAE Full time

About This Role

We are seeking a seasoned HR professional to lead the development, implementation, and governance of HR services on a global scale. As the Global HR Business Operations Leader, you will have the opportunity to shape the future of CAE's human resources strategy and operations.

Key Responsibilities

  • Develop and implement the roadmap for the HR Business Operations function, aligning it with the overall HR and organizational goals.
  • Work closely with COE & HRBPs leaders to understand business needs, identify opportunities for transitioning some processes, and ensure alignment of HR initiatives with organizational objectives.
  • Provide operational leadership in the delivery and administration of HR services.
  • Establish the priorities, framework, and governance for enterprise and country-specific service delivery.
  • Assess the competitive landscape and key strategies to shape the HR operations requirements for the business.
  • Enable long-term operational excellence through virtual administration of processes within scope of accountability.
  • Enable standardization and improvement of service delivery mechanisms, processes, and systems.
  • Assess employee experience trends and issues to improve service efficiency/effectiveness and the employee experience with HR services.
  • Collaborate with stakeholders to ensure the optimal delivery of HR services produces expected results through a positive employee experience.
  • Collaborate with internal customers to understand results of HR services and identify opportunities to enhance service delivery.
  • Lead the governance to identify and enable operational improvements, including the intake of new work/expansion of scope of services.
  • Collaborate with stakeholders to implement process improvements, technology, training requirements, etc. that will improve HR service.
  • Drive a culture of continuous improvement (people, process, tools).
  • Establish and manage HR Operations vendor strategies and relationships in alignment with employee experience and budget requirements.
  • Ensure HR Business Operations talent programs, policies, and processes account for country norms and regulatory/legal requirements.

Requirements

  • Proven experience as a seasoned HR professional with strong leadership skills in communication, collaboration, problem-solving, decision-making, strategic, and critical thinking.
  • Holds experience partnering with and influencing senior leaders, including Executives.
  • Has a passion for results; constantly thinking of ways to positively impact the business in an ethical and integrity-based manner.
  • Uses and analyses data and metrics to make fact-based decisions that positively impact the business.
  • Holds a University Degree (preferably Human Resources or Management). MBA and/or CHRM accredited as an asset.
  • Can demonstrate successful management of multiple projects and ability to complete competing priorities quickly while balancing the needs for quality.
  • Has encountered a variety of complicated situations outside of standard policies requiring the regular use of ingenuity, innovation, and decisiveness.

What Kind of Person Will Succeed in This Team?

We are looking for a strategic thinker and collaborative leader who champions employee experience and drives positive change. You must be tech-savvy, possess strong communication and problem-solving skills, and demonstrate empathy and continuous learning. A hands-on approach and proactive mindset are essential. You anticipate broader business impacts, innovate solutions, and contribute to HR operations' continuous improvement.

CAE Offers

  • An environment where your initiatives will be recognized and valued.
  • The opportunity to work on a variety of projects on a multidisciplinary team.
  • Flexible schedules.
  • Attractive employee benefits.

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