Customer Supply Chain Associate

6 days ago


Brampton, Ontario, Canada IKO Full time

About the Role

We are seeking a highly skilled and detail-oriented Customer Supply Chain Associate to join our team at IKO. As a key member of our supply chain team, you will be responsible for managing and fulfilling orders, collaborating with internal departments, and providing exceptional customer service.

Key Responsibilities

  • Manage and track orders, including monitoring shipping dates and updating spreadsheets
  • Communicate proactively with internal and external customers regarding order and shipment status
  • Develop strong customer relationships through regular communication and site visits
  • Collaborate with multiple internal departments to ensure smooth order processing
  • Navigate a complex supply chain network consisting of 12 plants and 2 distribution centers
  • Provide daily customer reports using Excel
  • Utilize multiple systems for order entry and verification
  • Lead projects using structured problem-solving methodology (Lean Six Sigma)

Requirements

  • High level of attention to detail for accuracy of order entry and reports
  • Strong communication skills (written and verbal)
  • Ability to problem-solve and think critically
  • Good organization skills
  • Ability to handle a high volume of emails and orders
  • Strong analytical skills
  • College or University degree/diploma in Business Administration or Operations/Inventory Control/Logistics/Supply Chain
  • 1+ years of experience in a similar role with direct experience managing orders and customer relationships
  • Practical experience with MS Office (intermediate Excel skills) and detail-oriented research abilities
  • Strong customer focus and excellent relationship-building skills
  • JDE experience is an asset

Benefits of Employment

IKO recognizes the importance of its employees and invests in their growth and development. We offer competitive compensation, health care, and a progressive and challenging work environment.

Diversity and Equal Opportunity Employment

IKO Industries Ltd. is an equal opportunity employer and is committed to diversity and inclusion. We welcome applications from people with disabilities and provide accommodations on request for candidates taking part in all aspects of the selection process.



  • Brampton, Ontario, Canada Metro Supply Chain Full time

    Warehouse Management Systems Technician Join Our Team Metro Supply Chain is a premier partner in supply chain solutions for some of the most rapidly expanding and well-known organizations globally. We enhance our clients' operations through innovative, practical solutions within a culture that values community support, environmental stewardship, and...


  • Brampton, Ontario, Canada IKO Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Customer Supply Chain Associate to join our team at IKO. As a key member of our supply chain team, you will be responsible for managing and fulfilling orders, collaborating with internal departments, and providing exceptional customer service.Key ResponsibilitiesManage and track orders,...


  • Brampton, Ontario, Canada IKO Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Customer Supply Chain Associate to join our team at IKO. As a key member of our supply chain team, you will be responsible for managing and fulfilling orders, collaborating with internal departments, and providing exceptional customer service.Key ResponsibilitiesManage and track orders,...


  • Brampton, Ontario, Canada SUCH A GOOD SUPPLY CHAIN INC. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at SUCH A GOOD SUPPLY CHAIN INC. as a Logistics Planner.Key ResponsibilitiesCompile and analyze orders and instructions received from customers to ensure accurate and efficient logistics operations.Develop and implement operational logistics plans to...


  • Brampton, Ontario, Canada SUCH A GOOD SUPPLY CHAIN INC. Full time

    Logistics PlannerSUCH A GOOD SUPPLY CHAIN INC. is seeking a meticulous and systematic individual to become part of our team as a Logistics Planner. This position demands outstanding communication abilities and the capacity to manage various logistics functions within the organization.Key ResponsibilitiesGather orders and directives from clientsDesign and...


  • Brampton, Ontario, Canada SUCH A GOOD SUPPLY CHAIN INC. Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Shipper-Receiver at SUCH A GOOD SUPPLY CHAIN INC.Key ResponsibilitiesInspect and Verify Incoming Goods: Carefully examine incoming shipments to ensure they match invoices and other documentation.Pack and Prepare Goods for Shipping: Safely and efficiently pack...


  • Brampton, Ontario, Canada IKO Full time

    Job SummaryThe Customer Supply Chain Associate will be responsible for working with customers on a day-to-day basis and handling inquiries received from customers to ensure that products and services are delivered in a timely manner.Key Responsibilities:Order management including monitoring, tracking and updating of shipping dates using multiple excel...


  • Brampton, Ontario, Canada IKO Full time

    Job SummaryThe Customer Supply Chain Associate will be responsible for working with customers on a day-to-day basis and handling inquiries received from customers to ensure that products and services are delivered in a timely manner.Key Responsibilities:Order management including monitoring, tracking and updating of shipping dates using multiple excel...


  • Brampton, Ontario, Canada IKO Full time

    About the Role:The Customer Supply Chain Associate will be responsible for working closely with customers to handle day-to-day inquiries and ensure timely delivery of products and services. This role requires strong customer focus, relationship-building skills, and attention to detail to ensure accuracy of order entry and reports.Key Responsibilities:Work...


  • Brampton, Ontario, Canada IKO Full time

    About the Role:The Customer Supply Chain Associate will be responsible for working closely with customers to handle day-to-day inquiries and ensure timely delivery of products and services. This role requires strong customer focus, relationship-building skills, and attention to detail to ensure accuracy of order entry and reports.Key Responsibilities:Work...


  • Brampton, Ontario, Canada IKO Full time

    Position Overview The Supply Chain Customer Relations Specialist will play a pivotal role in engaging with clients on a daily basis, addressing inquiries to ensure the seamless delivery of products and services within the Customer Supply Chain Network. What We Offer: Competitive salary - Salary range: $52,000-$55,000 Comprehensive health and...


  • Brampton, Ontario, Canada IKO Full time

    Position Overview The Supply Chain Customer Support Specialist plays a crucial role in collaborating with sales, logistics, manufacturing facilities, and production planners to effectively manage and fulfill customer orders. This position requires direct interaction with various clients and territory sales representatives to ensure exceptional customer...


  • Brampton, Ontario, Canada IKO Full time

    Position Overview The Supply Chain Customer Service Specialist plays a crucial role in collaborating with various departments such as sales, logistics, manufacturing, and production planning to effectively manage and fulfill customer orders. This position involves direct interaction with multiple clients and territory sales representatives to ensure...


  • Brampton, Ontario, Canada IKO Full time

    Position Overview The Supply Chain Customer Service Specialist plays a vital role in coordinating with sales, logistics, manufacturing facilities, and production planners to effectively manage and fulfill customer orders. This position requires direct interaction with various clients and territory sales representatives to ensure exceptional customer...


  • Brampton, Ontario, Canada Amcor Full time

    About the RoleWe are seeking a highly skilled and experienced Supply Chain Manager to join our team at Amcor. As a key member of our operations team, you will be responsible for overseeing the entire supply chain process, from procurement to delivery.Key ResponsibilitiesSupply Chain Management: Develop and implement effective supply chain strategies to meet...


  • Brampton, Ontario, Canada Amcor Full time

    About the RoleWe are seeking a highly skilled and experienced Supply Chain Manager to join our team at Amcor. As a key member of our operations team, you will be responsible for overseeing the entire supply chain process, from procurement to delivery.Key ResponsibilitiesSupply Chain Management: Develop and implement effective supply chain strategies to meet...


  • Brampton, Ontario, Canada IKO Full time

    Position Overview The Supply Chain Customer Liaison will play a crucial role in managing customer interactions on a daily basis, addressing inquiries to ensure the seamless delivery of products and services within the Customer Supply Chain Network. WHAT WE OFFER: Competitive salary - Salary range: $52,000-$55,000 Comprehensive health and benefits...


  • Brampton, Ontario, Canada SUN PHARMA Full time

    Job DescriptionSUN PHARMA is seeking a highly skilled Supply Chain Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth flow of goods and services from procurement to delivery.Key Responsibilities:Supply Chain Management: Develop and implement effective supply chain strategies to meet business...


  • Brampton, Ontario, Canada SUN PHARMA Full time

    Job DescriptionSUN PHARMA is seeking a highly skilled Supply Chain Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth flow of goods and services from procurement to delivery.Key Responsibilities:Supply Chain Management: Develop and implement effective supply chain strategies to meet business...


  • Brampton, Ontario, Canada Metro Supply Chain Full time

    Returns Operations Team LeaderJoin Metro Supply Chain, a premier partner in supply chain solutions, where we empower our clients with innovative logistics strategies. As a leader in the industry, we are committed to enhancing operational efficiency while fostering a culture of community support and environmental stewardship.Key Responsibilities:Manage...