Restaurant Host/Hostess

1 month ago

Camrose, Canada BOSTON PIZZA Full time
Job Title: Restaurant Host/Hostess

We are seeking a skilled and friendly Restaurant Host/Hostess to join our team at Boston Pizza. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:
  • Train and supervise staff to ensure excellent customer service and a positive dining experience.
  • Balance and deposit cash, manage reservations, and maintain a clean and organized workspace.
  • Liaise between chefs, customers, and other staff members to ensure smooth service.
  • Inspect dining rooms and food and beverage serving areas to maintain high standards of cleanliness and presentation.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Answer customer questions about menu items and preparation methods.
  • Assist guests with special needs and ensure their comfort and satisfaction.
  • Attend to seating arrangements for large groups and ensure timely service.
  • Greet customers warmly and make them feel welcome.
  • Perform opening and closing activities, including receiving payments and managing cash handling.
Requirements:
  • Secondary (high) school graduation certificate.
  • Ability to work in a fast-paced environment and stand for extended periods.
  • Physical demands of the job include walking, standing, and lifting.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and maintain a positive attitude.
What We Offer:
  • Opportunity to work in a dynamic and fast-paced environment.
  • Competitive compensation and benefits package.
  • Training and development opportunities to enhance your skills and career.
  • A supportive and inclusive work environment.
How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

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