Front Desk Supervisor

4 weeks ago


Halifax, Nova Scotia, Canada Moxy by Marriott Halifax, NS Full time
Job Title: Front Desk Supervisor

Moxy by Marriott Halifax, NS is seeking a skilled Front Desk Supervisor to join our team. As a key member of our hotel operations, you will be responsible for ensuring exceptional guest experiences and providing top-notch customer service.

Key Responsibilities:
  • Front Desk Operations: Supervise the front desk team to ensure seamless check-ins, check-outs, and guest services.
  • Guest Services: Respond to guest inquiries, resolve issues, and provide personalized assistance to ensure guest satisfaction.
  • Team Management: Train, direct, and coach front desk team members to maintain high standards of service and quality.
  • Communication: Maintain open communication with other departments to ensure smooth hotel operations.
Requirements:
  • Education: High School diploma or equivalent.
  • Experience: Previous experience in hotel operations, customer service, or a related field.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic computer skills.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Team-Driven Culture: A team-driven culture that values collaboration and mutual respect.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please submit your application.


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