Key Account Strategist

1 month ago


St John's, Newfoundland and Labrador, Canada Dexterra Full time

We are seeking a highly skilled Key Account Strategist to join our team at Dexterra. This is an exceptional opportunity for someone who is passionate about delivering exceptional customer experiences and driving business growth.

Job Description

In this role, you will be responsible for leading our team of staff in the delivery of custodial services to our clients. You will work closely with our clients to understand their needs and develop tailored solutions that meet their expectations.

As a Key Account Strategist, you will have a deep understanding of our clients' businesses and be able to provide strategic guidance on how to achieve their goals. You will also be responsible for managing profit and loss, human resources, operational excellence, and the health and safety of our employees.

Responsibilities
  • Develop and maintain effective working relationships with all clients
  • Align key Dexterra contacts with like positions or titles within the client organization and create a relationship matrix (Web of Influence)
  • Communicate performance expectations, monitor and reward performance to ensure plans, goals and budgets are met
  • Act as a talent scout using networks to help identify, recruit and vet proposed Dexterra People
  • Ensure succession plans are regularly reviewed and plans for career growth are supported by a personal development plan
Requirements

To be successful in this role, you will need:

  • Minimum of 5 years of operational experience in Integrated Facilities Management
  • Federal Government Security Clearance preferred
  • Awareness of technical elements needed to deliver services support
  • Ability to attract, develop and retain employees, providing a safe, supportive work environment, supporting people strategies
What We Offer

We offer a competitive salary range of $120,000 - $150,000 per year, depending on experience. We also offer a comprehensive benefits package, including medical, dental and vision insurance, 401(k) matching, and paid time off.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors.



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