Technical Support Specialist
2 days ago
Job Opportunities in Technical Support
Neptronic is seeking a skilled Technical Support Specialist to join our dynamic team. As a Technical Support Specialist, you will play a critical role in assisting our customers with the installation and troubleshooting of our products.
Key Responsibilities:
- Design and implement validation devices and procedures for various electro-mechanical products used in the HVAC industry
- Create test setups and document procedure results
- Resolve complex technical challenges related to product or subassemblies
- Collaborate with quality assurance and production departments to implement improvements
Requirements:
- Bachelor's Degree or DEC in mechanical, electrical, or software field
- Pragmatic and analytical approach with strong problem-solving skills
- Ability to analyze customer needs and meet technical challenges and deadlines
- Strong teamwork and communication skills
What We Offer:
- Professional development opportunities
- Deferred Profit-Sharing Plan and Group Registered Retirement Savings Plan
- Group Insurance Plan (Life Insurance, Long Term Disability Insurance, Medical and Paramedical Coverage, Health Credit Flexible Account)
- Paid personal days and company-paid holidays
Job Type: Full-time (40 hours per week; Monday to Friday), day shifts
Salary: According to experience
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