Accounts Receivable Specialist
4 days ago
Lithia & Driveway is seeking a highly skilled Accounts Receivable Representative to join our team. As a key member of our finance department, you will be responsible for providing exceptional customer service and ensuring timely collection of service and parts customer receivables.
Key Responsibilities- Monitor customer accounts daily to identify aged receivables and contact customers for payment.
- Keep detailed records and reporting on collection activity, including updating systems and trackers.
- Receive and respond to customer inquiries in a professional and timely manner.
- Resolve billing issues and discrepancies in a fair and efficient manner.
- Collaborate with internal teams to ensure seamless communication and resolution of customer issues.
- High school diploma or equivalent required.
- Previous customer service experience, preferably in a collections or finance role.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Competitive hourly rate.
- Medical, dental, and vision plans.
- Paid holidays and PTO.
- Short and long-term disability insurance.
- Life insurance.
- 401(k) retirement plan.
- Employee stock purchase plan.
- Lithia Learning Center.
- Vehicle purchase discounts.
- Wellness programs.
Lithia & Driveway is a leading provider of automotive services and solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers and partners.
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