Project Management Professional

2 weeks ago


Etobicoke ON, Canada Career Connections Canada Inc. Full time
Job Description

As a Project Management Professional, you will be responsible for owning the order to cash cycle for single phase and three-phase Uninterruptable Power Supply (UPS) products and projects. Your key role will be to act as the single point of contact for customers post order to ensure a superb customer experience that results in repeat business.

You will coordinate with internal resources including Sales, Application Engineering, Finance, Logistics, and Service to accurately maintain project files. This involves communicating directly with outside sales teams, independent sales agencies, distributors, contractors, engineers, and end users to ensure spec drawings, sign offs, releases, and deliveries are maintained as needed.

In addition, you will advise customers on the use and application of standard products and refer more technical inquiries to appropriate personnel. You will accurately process all customer Orders received via phone, fax, or electronically from manufacturers' reps, distributors, OEMs & internal sales personnel, Return Material Authorizations, and credit requests.

To be successful in this role, you will work closely with Purchasing, marketing, engineering, field sales, and other internal departments to ensure accurate, on-time delivery of project commitments. This includes working with Project Management and Service to complete factory testing, Canadian Standards Association (CSA) requirements, fulfill all project documentation requirements such as Operation and Maintenance Manuals, Spare Parts Lists, and As-Built drawings in a timely manner.

Key Responsibilities:
  • Owning the order to cash cycle for single phase and three-phase UPS products and projects
  • Acting as the single point of contact for customers post order
  • Coordinating with internal resources including Sales, Application Engineering, Finance, Logistics, and Service
  • Communicating directly with outside sales teams, independent sales agencies, distributors, contractors, engineers, and end users
  • Advising customers on the use and application of standard products
  • Accurately processing customer Orders, Return Material Authorizations, and credit requests
Requirements:

Minimum of 2 years in a Project Management discipline. Strong computer skills with Excel, Word, PowerPoint, Outlook, and the Internet. Previous experience working in a fast-paced office environment.

We offer a competitive salary range of $60,000-$80,000 per year based on location and experience. Additionally, we provide opportunities for professional growth and development in a dynamic and supportive work environment.


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