Project Manager

6 days ago

Etobicoke, Canada ADP Full time

**ADP is hiring a Project Manager***
- Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?

Well, this may be the role for you. Ready to make your mark?

**In this role, you will be working in a** highly visible role will report to the Director of the Strategic Initiatives PMO that has oversight of far-reaching, company-wide projects and programs.

To thrive in this role, you must be comfortable working in a metrics-driven environment. You are eager to learn and adapt well to change. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you.

**A little about ADP:
**What you’ll do**:

- Execute the Project Management methodology with a focus on leading projects from inception to completion, managing tasks throughout the project life cycle while maximizing the stakeholder relationships at all levels and providing a unified experience.
- Shepherd projects with an eye to effective change management: ensuring project success includes post-launch adoption and adherence.
- Gain commitment, alignment and engagement from all Project Team Members and adherence to project management standards in pursuit of ADP’s Major Accounts Services' mission, vision and values of providing World Class Service.
- Influence and manage the collective performance of a Project Team that may span multiple business units and adheres to project management standards of overall Implementation methodology, tools and processes.
- Collaborate and maintain project control within a highly virtual and matrix-managed environment by expertly overseeing development, communication and execution of all project goals.
- Plan, schedule and control the activities of complex business projects.
- Monitor all project deliverables through the generation, maintenance, distribution and communication of key project documents, to ensure processes are followed and goals achieved.
- Manages relationships and acts as single point of contact and escalation for all key project stakeholders.
- Maintain the Project Team's focus on exceeding stakeholder expectations.
- Proactively contact stakeholders during the process to assess satisfaction and the team's ability to deliver a comprehensive solution.
- Monitor quality and productivity using established metrics.
- Develop professional relationships with ADP associates from other business units and leverages those relationships to ensure a quality project experience.
- Anticipate and oversee escalated project issues and assures that the responsibility for resolution is assigned and resolved by the appropriate Project Team Members.
- Provide appropriate feedback to team members and management regarding overall team performance as well as individual performance in achieving project goals.
- Create, modify and deploy the PM framework for all project managed initiatives.
- Ensure appropriate project health reporting is in place and reviewed for risk assessment.
- Establish clearly defined goals and objectives.
- Establish action plans to monitor progress against set goals and address gaps accordingly.
- Perform other related duties as assigned.

**TO SUCCEED IN THIS ROLE**:

- Successful completion of project management case study.
- Ability to be empathetic while being assertive.
- Has a sales and operations mindset - the ability to persuade, influence and operationalize.
- Able to think critically and use data to make compelling suggestions and plans.
- Competent in Microsoft Office Applications
- Relationship building/networking.
- Results orientation/exceeding client expectations
- Creates and articulates a clear sense of direction.
- Champions ADP processes and tools
- Leadership
- Project Management
- Facilitation/Communication
- Influence
- Organizational skills
- Conflict Resolution
- Time Management
- Negotiation
- Resourcefulness

**MANDATORY QUALIFICATIONS**:

- 5-8 years of project management experience in Software, Tech or Telecom.
- Ability to effectively communicate through all mediums (verbal, listening, written), including with C-level executives.
- Proven ability to effectively lead a team.
- Knowledge of functional areas, plus in-depth knowledge of related company products is a nice to have.
- Demonstrate project leadership skills.
- Bachelor's Degree in Business Administration or related field or equivalent in education and experience required.

**PREFERRED QUALIFICATIONS**:

- **PMP** is a plus.

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equ

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