Project Manager PMO

6 months ago

Etobicoke, Canada ADP Full time

**Responsibilities**:

- Executes the Project Management methodology with a focus on leading projects from inception to completion, managing tasks throughout the project life cycle while maximizing the stakeholder relationships at all levels and providing a unified experience.
- Shepherds projects with an eye to effective change management: ensuring project success includes post-launch adoption and adherence.
- Gains commitment, alignment and engagement from all Project Team Members and adherence to project management standards in pursuit of ADP’s Major Accounts Services' mission, vision and values of providing World Class Service.
- Influences and manages the collective performance of a Project Team that may span multiple business units and adheres to project management standards of overall Implementation methodology, tools and processes.
- Collaborates and maintains project control within a highly virtual and matrix-managed environment by expertly overseeing development, communication and execution of all project goals.
- Plans, schedules and controls the activities of complex business projects.
- Monitors all project deliverables through the generation, maintenance, distribution and communication of key project documents, to ensure processes are followed and goals achieved.
- Manages relationships and acts as single point of contact and escalation for all key project stakeholders.
- Maintains the Project Team's focus on exceeding stakeholder expectations.
- Proactively contacts stakeholders during the process to assess satisfaction and the team's ability to deliver a comprehensive solution.
- Monitors quality and productivity using established metrics.
- Develops professional relationships with ADP associates from other business units and leverages those relationships to ensure a quality project experience.
- Anticipates and oversees escalated project issues and assures that the responsibility for resolution is assigned and resolved by the appropriate Project Team Members.
- Provides appropriate feedback to team members and management regarding overall team performance as well as individual performance in achieving project goals.
- Creates, modifies and deploys the PM framework for all project managed initiatives.
- Ensures appropriate project health reporting is in place and reviewed for risk assessment.
- Establishes clearly defined goals and objectives.
- Establishes action plans to monitor progress against set goals and address gaps accordingly.
- Performs other related duties as assigned.

**Key Success Factors**:

- Successful completion of project management case study
- Ability to be empathetic while being assertive.
- Has a sales and operations mindset - the ability to persuade, influence and operationalize.
- Able to think critically and use data to make compelling suggestions and plans.
- Competent in Microsoft Office Applications
- Relationship building/networking.
- Results orientation/exceeding client expectations
- Creates and articulates a clear sense of direction.
- Champions ADP processes and tools
- Leadership
- Project Management
- Facilitation/Communication
- Influence
- Organizational skills
- Conflict Resolution
- Time Management
- Negotiation
- Resourcefulness

**Experience**:

- 5-8 years of project management experience in software, tech or telecom.
- Ability to effectively communicate through all mediums (verbal, listening, written), including with C-level executives.
- Proven ability to effectively lead a team.
- Knowledge of functional areas, plus in-depth knowledge of related company products is a nice to have.
- Demonstrate project leadership skills.

**Skills and Abilities**:

- Strong negotiation skills
- Competent in Microsoft Office Applications
- Demonstrated project leadership.
- Demonstrated conflict resolution skills.
- Excellent communication skills (persuasion, motivation)
- Excellent analysis skills
- Strong relationship building/networking skills.
- Results-orientation/exceeding client expectations
- Creates and articulates a clear sense of direction.
- Champions ADP processes and tools

**Education**:

- Bachelor's Degree in Business Administration or related field or equivalent in education and experience required.
- Professional certifications (PMP).

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**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

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