Food Service Team Lead

2 weeks ago


Innisfil, Canada Tim Hortons Full time
Job Description

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations, you will be responsible for ensuring the smooth day-to-day running of our food service establishment.

About the Role

  • Lead a team of 5-10 staff members in preparing and portioning food according to quality control standards.
  • Estimate ingredient and supplies required for meal preparation, ensuring timely delivery and minimizing waste.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for continuous improvement.
  • Develop and implement effective work schedules, ensuring efficient use of resources and minimizing downtime.
  • Train new staff members in job duties, sanitation, and safety procedures, fostering a culture of excellence and customer satisfaction.
  • Hire and supervise food service staff, promoting a positive and inclusive work environment.

Key Responsibilities

  • Supervise and check assembly of trays, ensuring presentation meets our high standards.
  • Oversee and inspect delivery of food trolleys, guaranteeing on-time delivery and quality.
  • Establish and maintain excellent relationships with customers, addressing their concerns and feedback promptly.
  • Prepare and submit reports on daily operations, sales, and inventory management.
  • Collaborate with the chef to prepare food order summaries, driving efficiency and accuracy in kitchen operations.

Requirements

  • Secondary (high) school graduation certificate or equivalent.
  • 1 to less than 7 months of experience in food service supervision.
  • Possess excellent oral communication skills, with the ability to train and motivate staff.
  • Demonstrate initiative, client focus, and efficient interpersonal skills.
  • Work under pressure, maintaining attention to detail and meeting tight deadlines.

Working Conditions

  • Fast-paced environment with frequent changes in priorities.
  • Standing for extended periods, with occasional physical demands.

Salary Information

The estimated salary range for this position is between $40,000 and $55,000 per year, depending on location and experience.



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