Technical Support Specialist

5 days ago


Edmonton, Alberta, Canada Rogers Communications, Inc. Full time
Job Overview
Rogers Communications, Inc. is a leading Canadian telecommunications company seeking a skilled Technical Support Specialist to join our team.

Responsibilities
The primary focus of this role is to provide technical support to Rogers Business clients with Advantage Voice, a cloud-hosted SIP delivered service. This includes troubleshooting and resolving issues related to handsets, peripherals, and networking concepts. The ideal candidate will have experience in a telecom environment and the ability to simplify complex ideas for both internal and external stakeholders.

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