IT Support Specialist
4 weeks ago
We are supporting our valued client with two (2) IT Support Specialists in Edmonton. This is a temp to perm onsite role. The working hours are 8:30 am - 5 pm.
Responsibilities:
- Perform IMAC (Install, Move, Add, Change) IT duties for all Alberta offices
- Provide IT support for all IT endpoints: desktops, laptops, tablets, & phones
- Monitor and action support ticket system
- Manage computer images using Microsoft Intune
- Understand and support core internal business applications
- Document system information, procedures, and processes
- Maintain complete and accurate IT Asset Management records
- Printer support: basic troubleshooting and placement of service calls
- Maintain, configure, and support all audio-visual equipment
Qualifications:
- Minimum 2 years experience with in-person IT support, which includes installs, moves and adds & changes
- Technical diploma or related education
- Advanced knowledge of installing and troubleshooting Windows 10/11
- Experience with imaging software, ideally using Intune or SCCM
- Strong ability to be nimble and flexible given the nature of proactive and reactive IT support
What will put you ahead:
- Experience working in a consulting engineering environment or a similar corporate setting
- Familiarity with cybersecurity principals, Windows Server, and Azure, Microsoft 365, or Autodesk products
Thank you for your interest in the position; however, only shortlisted candidates will be contacted for the interview.
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