Technical Support Specialist

6 days ago


Edmonton, Alberta, Canada Industrial Scientific Full time

At Industrial Scientific, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical expertise to customers through various communication channels.

About the Role

This is an exciting opportunity to work with cutting-edge gas detection equipment and provide exceptional customer service. You will be part of a dynamic team that values innovation, teamwork, and continuous improvement.

Key Responsibilities
  • Provide technical support to customers via phone, email, and other communication channels
  • Troubleshoot and repair gas detection equipment using advanced diagnostic tools and techniques
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
  • Collaborate with internal teams to resolve complex technical issues and improve product design
Requirements
  • Bachelor's degree in a related field or equivalent experience
  • Strong knowledge of gas detection technology and industrial safety protocols
  • Excellent communication and problem-solving skills
  • Able to work effectively in a fast-paced environment

Why Work at Industrial Scientific?

We offer a comprehensive benefits package, competitive salary, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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