Financial Operations Coordinator
4 days ago
At City Experiences, we are passionate about delivering exceptional experiences to our guests. Our Accounts Receivable Coordinator plays a critical role in ensuring the smooth financial operation of our ticketing services.
About the RoleWe are seeking a proactive and detail-driven individual to manage our revenue streams, ensure accurate financial operations, and deliver outstanding support to our customers. This role includes handling accounts receivable, managing group tour sales orders, processing refunds, and contributing to the financial success of our company.
Key Responsibilities- Process and post bi-weekly invoices for ticket sales, group tour bookings, and other revenue streams into our anchor ticketing systems.
- Generate, issue, and follow up on invoices for tour groups, agencies, and individual customers.
- Ensure timely recording and reconciliation of payments to maintain up-to-date account balances.
- Monitor overdue accounts, implement follow-up strategies, and escalate delinquent accounts when necessary.
- Collaborate with sales and reservations teams to manage group booking inquiries and payment arrangements.
- Prepare and issue bulk invoices, ensuring accurate pricing, taxes, and discounts as applicable.
To be successful in this role, you will need:
- A university degree or college diploma in Accounting, Finance, Business Administration, or a related field.
- 1-2 years of experience working in a similar role preferably in a hospitality environment.
- Ability to work in a fast-paced environment both independently and as part of a team.
- Excellent communication, interpersonal and organizational skills.
- Ability to manage high volumes of transactions.
- Familiarity with payment gateways, POS systems, and ticketing platforms is an asset.
- Demonstrated initiative and problem-solving skills.
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
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