Residential Operations Manager

3 days ago


Niagara Falls, Ontario, Canada Valour Group Full time
About Us:

Valour Group is an innovative company that operates, develops, and constructs residential and commercial real estate. We are part of One Real Estate Enterprise, a collaborative group of real estate-based companies offering a diverse range of services including real estate investment, developments, construction, property management, vacation rentals, and a nationwide real estate TV show.

We pride ourselves on delivering exceptional results while maintaining the highest standards of integrity, professionalism, and respect. Our goal is to make a positive impact on the lives of our stakeholders and contribute to the growth and prosperity of the communities we serve.

Key Responsibilities:

The Residential Operations Manager will be responsible for providing leadership and strategic direction across all areas of the hotel, fostering a service culture while maximizing operational efficiency and guest satisfaction.

This role includes:
  • Providing professional, friendly, and engaging service to guests.
  • Ensuring the overall success of all hotel operations.
  • Supporting Ownership in the overall management and strategic direction of the hotel.
  • Maintaining leading-edge knowledge of the hospitality industry.
  • Coordinating the planning and implementation of capital projects.
  • Overseeing the operations functions of the hotel, including Front Office, Housekeeping, and Maintenance.
  • Ensuring revenue maximization, cost controls, and the ongoing training and development of the Team.
  • Leading and supporting all departments in achieving their financial and operational targets.


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