Hotel Operations Manager

4 weeks ago


Kingston, Ontario, Canada MAPLE CREST INN Full time
Job Title: Hotel Managing Supervisor

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at MAPLE CREST INN. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities:
  • Co-ordinate activities with other work units or departments to ensure seamless hotel operations.
  • Establish and maintain work schedules and procedures to ensure efficient use of resources.
  • Prepare and submit reports to management on hotel performance and guest feedback.
  • Assist guests with special needs and provide exceptional customer service.
  • Co-ordinate, assign and review work to ensure that tasks are completed on time and to a high standard.
  • Hire and train staff in job duties, safety procedures and company policies.
  • Maintain the operation of computer systems, equipment and machinery to ensure business continuity and customer service delivery.
  • Requisition materials and supplies as needed.
Requirements:
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a similar role.
  • Permanent employment.
  • English as the primary language of work.
  • 32 to 40 hours per week.
Personal Suitability:
  • Client focus.
  • Dependability.
  • Efficient interpersonal skills.
  • Flexibility.
  • Initiative.
  • Organized.
  • Team player.


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