Hotel Operations Manager

4 weeks ago


Kingston, Ontario, Canada Days Inn by Wyndham Kingston Full time
Hotel Operations Manager

We are seeking a highly skilled Hotel Operations Manager to join our team at Days Inn by Wyndham Kingston. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:
  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance personnel.
  • Develop and implement policies and procedures to improve hotel operations and customer service.
  • Monitor and control hotel expenses, including labor costs, supplies, and maintenance.
  • Ensure compliance with company policies and procedures, as well as local laws and regulations.
  • Collaborate with other departments, such as sales and marketing, to promote hotel services and improve customer satisfaction.
Requirements:
  • 3 years of experience in hotel management or a related field.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and make sound decisions quickly.
  • Strong analytical and problem-solving skills.
  • High school diploma or equivalent required; bachelor's degree preferred.


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