Hotel Operations Manager

2 weeks ago


Kingston, Ontario, Canada MAPLE CREST INN Full time

As a key member of the MAPLE CREST INN team, we are seeking a skilled and organized Hotel Managing Supervisor to oversee the smooth operation of our hotel. This role is ideal for an individual who can coordinate activities with other departments, establish work schedules and procedures, and prepare reports to ensure business continuity.

Responsibilities
  • Coordinate activities with other hotel departments to ensure seamless service delivery
  • Establish and maintain work schedules and procedures to optimize hotel operations
  • Prepare and submit reports to management on hotel performance and operations
  • Assist guests with special needs and provide exceptional customer service
  • Co-ordinate, assign and review work to ensure tasks are completed efficiently
  • Train and supervise hotel staff in job duties, safety procedures and company policies
  • Maintain the operation of hotel systems, equipment and machinery, and arrange for repairs as needed
  • Requisition materials and supplies to meet hotel needs
Requirements
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in hotel operations
  • Excellent organizational and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Physical capabilities include standing for extended periods
Personal Qualities
  • Client focus and attention to detail
  • Dependability and efficient interpersonal skills
  • Flexibility and initiative
  • Organized and a team player
Work Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 to 40 hours per week


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