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Client Care Coordinator

2 months ago

Newmarket, Ontario, Canada KW Realty Centres Full time
{"Job Title": "Client Care Coordinator", "Job Description": "About the Role

We are seeking a highly skilled and organized Client Care Coordinator to join our team at KW Realty Centres. As a Client Care Coordinator, you will be responsible for providing exceptional customer service to our clients and associates, ensuring a positive and professional experience for all.

Key Responsibilities
  • Answer and direct phone calls in a courteous and efficient manner
  • Promptly page agent messages and respond to client inquiries
  • Maintain the appearance of the reception area and common areas of the Market Centre
  • Provide detailed and timely responses to all associates, clients, and staff questions and concerns
  • Coordinate the front desk aspects of the listing process, including booking and confirming showing appointments
  • Ensure accurate and timely TREB reporting and updates
  • Process and distribute cheques, including deposit cheque receipts
Requirements
  • High School Graduate
  • 2+ years of real estate administration experience is an asset
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment
  • Proficiency in Broker Bay and other administrative software
About KW Realty Centres

Frequently recognized as the most innovative and agent-friendly brokerage in Canada, KW Realty Centres is a busy and well-established office with over 230 agents. We are #1 in market share in our area.

KW Realty Centres is a positive and dynamic environment that will push you to great potential. Here you can make an impact, help people create wealth, and make a difference in the community.

", "Language": "en-US"}