Client Care Coordinator

4 weeks ago


Newmarket, Ontario, Canada KW Realty Centres Full time
Job Title: Client Care Coordinator

The Client Care Coordinator plays a vital role in ensuring the success of our Market Centre by providing exceptional customer service and administrative support.

Key Responsibilities:
  • Answering phone calls in a courteous and professional manner, ensuring all calls are properly routed.
  • Promptly and accurately paging agent messages as required.
  • Greeting everyone in a positive and professional manner, setting the tone for a great customer experience.
  • Maintaining the appearance of the reception area and common areas of the Market Centre.
  • Providing detailed and timely responses to all associates, clients, brokerage, and staff questions and concerns.
  • Responsible for the front desk aspects of the listing process from new listing until a firm offer is received.
  • Booking and confirming showing appointments with sellers, and other brokerages in a timely, accurate, and professional manner.
  • All required front desk TREB reporting and updates in a timely and accurate manner.
  • Proper receipt and distribution of all cheques, including accurate receipt, preparation, and distribution of deposit cheque receipts.
Requirements:
  • High School Graduate.
  • 2+ years Real Estate Administration is an asset.
About KW Realty Centres:

Frequently recognized as the most innovative and agent-friendly brokerage in Canada, KW Realty Centres Aurora/Newmarket is a busy well-established office with over 230 agents. We are #1 in market share in our area.

KW Realty Centres is a positive environment that will push you to great potential. Here you can make an impact; help people create wealth and make a difference in the community.



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