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Food and Beverage Operations Specialist

2 months ago

Vancouver, British Columbia, Canada Sodexo Live Full time

About the Role

Sodexo Live is seeking a highly skilled and experienced Catering Coordinator to join our team at the Vancouver Convention Centre in Vancouver, BC. As a Catering Coordinator, you will be responsible for creating unique dining experiences by selling, up-selling, and actively participating in the planning and production of catered functions.

Key Responsibilities

  • Maximize Sodexo Live's catering revenue through creative sales techniques and customer focus.
  • Support the Purpose, Values, Service Process, and Standards as established by the Vancouver Convention Centre.
  • Maintain a good understanding of Vancouver Convention Centre's Facility Services Guide and adhere to established Catering Guidelines.
  • Ensure that proper F&B deposit schedules are in place and followed to minimize financial risk.
  • Generate Service Orders or Event Resume with clear and complete details, meeting deadlines for weekly operations meetings.
  • Clearly communicate client's requirements and expectations with Executive Chef, other Senior Chefs, and Service Operations Management team to ensure successful execution of all food and beverage functions.
  • Understand client's overall event program, objectives, needs, and expectations. Monitor client's plan and budgets and customize our service deliveries accordingly.
  • Organize and co-host Chef's Tables (tastings) for applicable assigned Banquet events, to promote and plan food and beverage at the Vancouver Convention Centre.
  • Book and contract all types of stand-alone Banquet events (weddings, fundraisers, corporate galas, holiday parties, graduations, etc.).
  • Manage the complete sales cycle from inquiry for assigned repeat events, site inspection, proposal, sales contract, and first deposit.
  • Adhere to facility's booking priority guidelines and apply yield management principles to maximize function space utilization and revenue potential.

Requirements

  • Bachelor's degree in business, hotel/restaurant management, or a related field, and/or appropriate combination of education and experience to support on-the-job effectiveness.
  • Work experience in a high-volume catering in a hotel, Convention facility, or prior experience as a Catering Assistant with strong emphasis on F&B Sales is preferred.
  • Exceptional computer literacy with Microsoft Office Suite software.
  • Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
  • Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.
  • Ability to communicate effectively both orally and in writing.
  • Initiative in identifying and resolving problems timely and effectively.

What We Offer

  • 100% company-paid health and dental benefits (after wait period).
  • Access to employee and family assistance program, which offers integrated health services.
  • Opportunities for skills development and career progression.
  • Tuition reimbursement for professional and industry-related development.
  • Free employee meals provided.
  • Access to free on-site gym.