Healthcare Scheduling Specialist
3 weeks ago
VHA Home HealthCare is a leading provider of home care services in Ontario, with a team of over 3,000 dedicated professionals. Our mission is to deliver high-quality, client-centered care to those who need it most in their homes, schools, retirement homes, and other community settings.
The Scheduling Coordinator plays a critical role in ensuring that healthcare services are scheduled in a timely manner. This involves communicating with clients, families, funders, and healthcare teams, including Personal Support Workers, Nurses, and Rehab Service Providers.
Key Responsibilities:
- Acceptance of new client offers
- Scheduling, service changes, and updates using a scheduling software
- Maintenance of service plans
- Regular communications with clients, caregivers, and funders
Requirements:
- Post-secondary school education, preferably in healthcare education
- Minimum of three years related work experience in a healthcare organization or agency, or in an administrative position requiring extensive scheduling
- Excellent telephone skills and ability to interact professionally with callers
- Strong organizational skills, attention to detail, and ability to prioritize and multitask
- Excellent communication and interpersonal skills
- Knowledge of the GTA and TTC routes or relevant contracted areas
- Strong computer and data entry skills
- Speed and accuracy in computer inputting (50 wpm)
What makes VHA's compensation unique?
- Benefits and pension plan for permanent eligible employees
- Compensation for education and professional development
- VHA is a leading learning organization, providing comprehensive orientation and training
- Mentorship and peer support
- Career development opportunities
- Employee and family assistance program
- Wellness resources
- Perks & discounts
- Staff & service provider events
Accommodation and VHA's commitment to DEI:
VHA Home HealthCare is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. We aim to review all applicants with fair and unbiased recruitment practices, where opportunities are presented based on merits, skills, and experience.
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