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Administrative Support Specialist
2 months ago
At Halton Healthcare, we are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team in Burlington. This role will provide essential administrative support to ensure smooth operations of the healthcare unit while maintaining high standards of patient care and service.
Key Responsibilities- Manage patient reception and registration processes, ensuring accurate documentation and efficient workflow
- Process and maintain patient records, medical orders, and related documentation
- Handle telephone communications professionally with patients, healthcare providers, and staff
- Coordinate scheduling and booking of patient appointments
- Perform data entry and maintain electronic health records using specialized healthcare software
- File and organize medical reports, test results, and other clinical documentation
- Assist medical staff with administrative tasks and documentation requirements
- Facilitate communication between patients, families, and healthcare team members
- Mandatory Medical Office Administration diploma from an accredited institution or minimum 1 year of recent clerical experience in a healthcare setting
- Medical terminology certificate required
- Proficiency in Microsoft Office applications (Outlook, Word, Excel)
- Experience with healthcare information systems (e.g., Meditech) preferred
- Demonstrated typing speed of 30 wpm minimum with high accuracy
- Strong data entry skills with attention to detail
- Excellent verbal and written communication abilities
- Superior customer service and interpersonal skills
- Proven organizational and time management capabilities
- Ability to work independently and prioritize tasks in a fast-paced environment
- Physical capability to perform extended periods of sitting, standing, walking, and managing wheeled equipment
- Flexibility to work various shifts as required
We offer a competitive hourly rate of $27.69-$28.26 per hour. As a valued member of our team, you will also enjoy a range of benefits, including opportunities for professional growth and development, recognition and rewards for outstanding performance, and a commitment to providing a healthy work-life balance.