Customer Success Specialist
1 month ago
Your role involves nurturing customer relationships, onboarding customers to our WFM solution, and helping them set their success criteria. You will work closely with customers to adopt the tool fully, meet and exceed targets, and assist in closing sales deals. Your industry knowledge will help you stay up-to-date on the latest trends and competitor offerings, guiding successful success strategies.
Key Responsibilities:- Attend and own account escalations until resolution and mitigate churn risk
- Help optimize our processes along with the rest of the team
- Manage B2B accounts and maintain high CRM standards to identify improvements and understand success
- Build relationships with customers who will stay, collaborate, and refer Zendesk
- Communicate effectively with customers and the team
- 3+ years working in Customer Success, Account Management, or similar role in B2B
- Proven track record managing B2B accounts in previous roles
- Excellent verbal and written communication skills (we work in English)
- A team player with experience working remotely
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, and inclusion in the workplace. We consider individuals seeking employment and employees at Zendesk without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.
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Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool.As a Customer Success...
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Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool.As a Customer Success...
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Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool.As a Customer Success...
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Customer Success Specialist
1 month ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool.As a Customer Success...
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Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool.As a Customer Success...
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Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool.As a Customer Success...
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Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool.As a Customer Success...
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Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool.As a Customer Success...
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Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool.As a Customer Success...
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Customer Success Specialist
1 month ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool.As a Customer Success...
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Customer Success Specialist
1 month ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Success Specialist to join our team at Zendesk, Inc. As a key member of our customer-facing team, you will be responsible for nurturing customer relationships, onboarding customers to our WFM solution, and helping them achieve their success criteria.Key ResponsibilitiesNurture customer...
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Customer Success Specialist
1 month ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Success Specialist to join our team at Zendesk, Inc. As a key member of our customer-facing team, you will be responsible for nurturing customer relationships, onboarding customers to our WFM solution, and helping them achieve their success criteria.Key ResponsibilitiesNurture customer...
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Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool. Meeting and exceeding targets...
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Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool. Meeting and exceeding targets...
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Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool. Meeting and exceeding targets...
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Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool. Meeting and exceeding targets...
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Customer Success Specialist
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Vancouver, British Columbia, Canada Strutta Full timeStrutta is Seeking a Customer Success ExpertWe are looking for a skilled support delivery expert to join our Customer Success team for a one-year term. As a Customer Success Specialist, you will be responsible for enabling our diverse user base and partners as they develop social promotions using our online platform.Your Key Responsibilities:Provide...
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