Customer Success Specialist
2 months ago
Your role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool.
As a Customer Success Specialist, you will be responsible for meeting and exceeding your targets, attending and owning account escalations until resolution, and mitigating churn risk. You will also help optimize our processes and work collaboratively with the rest of the team to drive success.
We are looking for a highly motivated and experienced professional with a proven track record in Customer Success, Account Management, or similar roles in B2B. You should have excellent verbal and written communication skills, with the ability to work effectively in a remote team environment.
At Zendesk, we are committed to fostering a culture of diversity, equity, and inclusion. We believe that our differences are what make us stronger, and we are proud to be an equal opportunity employer.
-
Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool.As a Customer Success...
-
Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool.As a Customer Success...
-
Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool.As a Customer Success...
-
Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool.As a Customer Success...
-
Customer Success Specialist
1 month ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Success Specialist to join our team at Zendesk, Inc. As a key member of our customer-facing team, you will be responsible for nurturing customer relationships, onboarding customers to our WFM solution, and helping them achieve their success criteria.Key ResponsibilitiesNurture customer...
-
Customer Success Specialist
1 month ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves nurturing customer relationships, onboarding customers to our WFM solution, and helping them set their success criteria. You will work closely with customers to adopt the tool fully, meet and exceed targets, and assist in closing sales deals. Your industry knowledge will help you stay up-to-date on the latest...
-
Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool. Meeting and exceeding targets...
-
Customer Success Specialist
2 months ago
Vancouver, British Columbia, Canada Zendesk, Inc. Full timeCustomer Success SpecialistYour role involves fostering strong relationships with customers, onboarding them to our WFM solution, and helping them set and achieve their success criteria. You will work closely with customers to understand their needs and provide tailored support to ensure their adoption and success with our tool. Meeting and exceeding targets...
-
Customer Success Specialist
1 month ago
Vancouver, British Columbia, Canada Strutta Full timeStrutta is Seeking a Customer Success ExpertWe are looking for a skilled support delivery expert to join our Customer Success team for a one-year term. As a Customer Success Specialist, you will be responsible for enabling our diverse user base and partners as they develop social promotions using our online platform.Your Key Responsibilities:Provide...
-
Customer Success Specialist
1 month ago
Vancouver, British Columbia, Canada Strutta Full timeStrutta is Seeking a Customer Success ExpertWe are looking for a skilled support delivery expert to join our Customer Success team for a one-year term. As a Customer Success Specialist, you will be responsible for enabling our diverse user base and partners as they develop social promotions using our online platform.Your Key Responsibilities:Provide...
-
Customer Success Specialist
4 weeks ago
Vancouver, British Columbia, Canada Pagefreezer Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Success Specialist to join our team at Pagefreezer. As a key member of our Customer Success team, you will be responsible for executing the vision for customer success, building and expanding relationships with our customers, and driving revenue growth.Key ResponsibilitiesDevelop and...
-
Customer Success Specialist
4 weeks ago
Vancouver, British Columbia, Canada Pagefreezer Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Success Specialist to join our team at Pagefreezer. As a key member of our Customer Success team, you will be responsible for executing the vision for customer success, building and expanding relationships with our customers, and driving revenue growth.Key ResponsibilitiesDevelop and...
-
Customer Success Advocate
4 weeks ago
Vancouver, British Columbia, Canada beBee Professionals Full timeCustomer Onboarding SpecialistWe are seeking a highly skilled Customer Onboarding Specialist to join our team at beBee Professionals. The successful candidate will be responsible for delivering a seamless onboarding experience, ensuring customer satisfaction, and driving business growth.Key ResponsibilitiesDevelop and implement effective onboarding...
-
Senior Customer Success Operations Specialist
2 months ago
Vancouver, British Columbia, Canada CLIO Full timeJob Title: Senior Customer Success Operations SpecialistAt Clio, we're seeking a highly skilled Senior Customer Success Operations Specialist to join our Revenue Operations team. As a key member of our team, you will play a critical role in driving growth by accelerating our revenue-generating and revenue-retaining teams.What You'll Do:Design, implement, and...
-
Senior Customer Success Operations Specialist
2 months ago
Vancouver, British Columbia, Canada CLIO Full timeJob Title: Senior Customer Success Operations SpecialistAt Clio, we're seeking a highly skilled Senior Customer Success Operations Specialist to join our Revenue Operations team. As a key member of our team, you will play a critical role in driving growth by accelerating our revenue-generating and revenue-retaining teams.What You'll Do:Design, implement, and...
-
Onboarding Specialist
2 months ago
Vancouver, British Columbia, Canada beBee Professionals Full timeJob Offer:beBee Professionals is seeking a highly skilled Customer Onboarding Specialist to provide a seamless onboarding experience for our customers.The successful candidate will be responsible for delivering exceptional customer support, managing customer accounts, and ensuring customer satisfaction.Key Responsibilities:Provide timely and effective...
-
Onboarding Specialist
2 months ago
Vancouver, British Columbia, Canada beBee Professionals Full timeJob Offer:beBee Professionals is seeking a highly skilled Customer Onboarding Specialist to provide a seamless onboarding experience for our customers.The successful candidate will be responsible for delivering exceptional customer support, managing customer accounts, and ensuring customer satisfaction.Key Responsibilities:Provide timely and effective...
-
Onboarding Specialist
2 months ago
Vancouver, British Columbia, Canada beBee Professionals Full timeJob Offer:beBee Professionals is seeking a highly skilled Customer Onboarding Specialist to provide a seamless onboarding experience for our customers.The successful candidate will be responsible for delivering exceptional customer support, managing customer accounts, and ensuring customer satisfaction.Key Responsibilities:Provide timely and effective...
-
Onboarding Specialist
2 months ago
Vancouver, British Columbia, Canada beBee Professionals Full timeJob Offer:beBee Professionals is seeking a highly skilled Customer Onboarding Specialist to provide a seamless onboarding experience for our customers.The successful candidate will be responsible for delivering exceptional customer support, managing customer accounts, and ensuring customer satisfaction.Key Responsibilities:Provide timely and effective...
-
Head of Customer Success
1 month ago
Vancouver, British Columbia, Canada Devsinc Full time{"h1": "Head of Customer Success", "p": "Devsinc, a leading software development agency, is seeking a strategic and customer-focused Head of Customer Success to lead our customer success initiatives. This role involves overseeing the entire customer lifecycle, from onboarding to feedback, engagement, and upsell opportunities, ensuring high levels of customer...