Operations Director
4 weeks ago
As a key member of the GFL Environmental team, the Operations Director will play a critical role in driving the success of our facility operations. This position will oversee the planning, organization, and direction of facility operations, ensuring that we achieve our desired objectives in a safe and efficient manner.
The Operations Director will provide leadership and strategic direction to our Facility Managers and corresponding facilities, promoting positive employee-employer relations and projecting a professional corporate image. This individual will be responsible for promoting and managing effective and profitable operations, as well as resource management, high production standards, and a sound risk management program.
The Operations Director will oversee the responsibilities and coordinate efforts of Facility Managers, Sales Managers, Administrative personnel, and Maintenance Managers. This individual will sustain a productive and motivated workforce by screening, selecting, hiring, training, developing, and evaluating personnel required to meet service commitments.
The Operations Director will adhere to all wage and hour laws and compensate personnel for services rendered in accordance with established guidelines. This individual will establish high appearance standards for all employees and ensure safe working conditions for all jobs.
The Operations Director will implement and promote a Safety Program to recognize and reward productive and safe employees. This individual will plan and route collection services to best utilize personnel and equipment, and implement corporate guidelines concerning the Preventive Maintenance program.
The Operations Director will establish an effective and productive container repair, delivery, and switch-out program that promotes a positive image. This individual will develop and implement an on-going cost control program that monitors buying practices of all supplies and services.
The Operations Director will establish production standards for each phase of operation and promote an accident prevention program that seeks to reduce claims, avoid injury, and recognize safe employees.
This individual will enter payroll into the system on a bi-weekly basis and ensure Operations Supervisors are utilizing the Full Route Roll-Off Dispatch system. The Operations Director will utilize Route Smart system to plan optimized compaction routes and ensure commercial and residential route audits are completed on an annual basis.
The Operations Director will conduct Roll Off account profitability analysis semi-annually and ensure that a purchase order system is used for all purchases and that clear guidelines are established for purchasing practices.
This individual will ensure that all services provided by the facility operation are billed and revenues are collected on a timely basis. The Operations Director will review profit and loss statements on a monthly basis and make adjustments as necessary to achieve desired results.
The Operations Director will develop an operations profit plan, which includes sources of income, cost of operations, growth objectives, productivity standards, profit margins desired (ROA, ROTSR, EBITDA), capital requirements, personnel needs, and product or services profit margins desired.
This individual will partner with the Sales Manager and/or Sales Representative(s) to develop a sales forecast for each product or service and establish pricing guidelines for each product/service.
The Operations Director will promote a strong customer focus throughout the operation and manage the sales force in meeting objectives and establishing priorities. This individual will ensure the sales team is using approved software to identify and track potential customers.
The Operations Director will seek opportunities within both primary and secondary assigned market areas for growth and expansion to include contracts and acquisitions. This individual will identify and adjust to trends within market areas that impact quality of service or desired profit margins.
The Operations Director will establish a system for reviewing and negotiating existing contracts and participate in local civic affairs and represent the company in a positive manner throughout the community.
This individual will conform in all respects with applicable federal, state/provincial, and local laws, regulations, ordinances, and other orders and to all company policies, procedures, and directives from supervisors.
The Operations Director will perform other job-related duties as assigned.
Requirements:
- Bachelor's Degree from a four-year college or university and/or have a demonstrated track record of serving in an operational environment requiring analytical and general management skills.
- Five (5) or more years of experience in the waste industry preferred or equivalent combination of education and experience.
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