Restaurant Performance Manager

1 month ago


Montreal, Quebec, Canada Restaurant Brands International Inc Full time
About Restaurant Brands International

Restaurant Brands International Inc. is a leading quick service restaurant company with a global presence. With over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries, we own four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS.

Our Opportunity: Franchise Performance Manager

We are seeking a highly skilled Franchise Performance Manager to join our team in Montreal & surrounding areas. Reporting to the Area Franchise Lead, this key partner and consultant will work collaboratively with Restaurant Owners and Managers to improve overall results in operating, financial, and business areas.

Key Responsibilities:
  • Act as a business consultant and coach to Owners and Managers on all aspects of their restaurants, including business and financial results, effective operations, Team Member engagement, Guest satisfaction and loyalty.
  • Review and analyze Restaurant Operating reports and audits, determining appropriate solutions in collaboration with Owners and Managers.
  • Review Restaurants' financial, business and operating performance, identifying opportunities to improve performance and working collaboratively with Owners and Managers to develop solutions.
  • Conduct regular financial reviews with Owners and Managers, ensuring all new initiatives are well implemented to support sales growth.
  • Represent the Tim Hortons Brand/Business Ambassador at all times.
Requirements:
  • 3+ years' operational experience with P&L responsibility, preferably multi-unit experience in a national, franchise, high growth consumer or retail-based business.
  • University degree in business, hospitality or a related field.
  • Strong business and financial acumen and business development capabilities.
  • Ability to establish and build effective relationships and to work collaboratively with others (Owners, Colleagues) to set and achieve goals.
  • Ability to analyze and interpret information, identify issues and their causes, and use good judgment in making decisions to resolve issues.
  • Ability to communicate clearly and effectively in different forms and with different audiences.
  • Willingness to travel within the region and flexibility with schedule to accommodate operational needs.


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